Review and analysis of over 60 complaints against U.S. Bancorp
U.S. Bancorp consumers have reported over 60 official complaints related to Late fee. Out of the 60 consumer complaints against U.S. Bancorp, 17% were disputed by the consumer (i.e. the consumer was not happy with how U.S. Bancorp responded to their complaint) and 100% were processed in a timely manner. 30% of consumer complaints against U.S. Bancorp resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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U.S. Bancorp Credit card late fee January 9, 2017 - everything I bought was credited to the account I also made a payment they charge me $4.00 interests on the purchase that was returned $27.00 late fee when I made my payment the phone Automative geve me the balance as $46.00 us bank trying to make extra money by charging this fees I called on Monday -/-/2017 at - the represenatinve was very rude and - and when I told her I will file a complaint with CFPB she said go right head... |
U.S. Bancorp Credit card late fee October 9, 2016 - I have been for long, a customer of US Bank with all kinds of accounts with them, like Home Loan, Credit Card, Checking, Saving Accounts. I am a very good borrower, my credit score is a testimony to the same, stands - Bank has recently charged me a membership fee in - 2016 that was due - -, 2016. No note with regards to the fee or the due date or past due status, was sent to me or my address. But they promptly reported it to the credit bureaus and it dinged my excellent credit score - very badly and left me in despair. There was no intimation with regards to the same, to my home... |
U.S. Bancorp Credit card late fee September 16, 2016 - I have an USBank - - card I opened recently. I keep getting charged late fees even though I pay the balance off early. They state that because I paid early, the payment automatically credits to the prior month and never to the upcoming month. This allows them to charge me a monthly $27.00 late fee even though I have paid the upcoming monthly due amount early. They say it is my responsibility to withhold payment until some time determined by them to avoid late fees. This policy is designed to allow frequent late fees and to discriminate against the consumer in favor of the bank in a ver... |
U.S. Bancorp Credit card late fee September 2, 2016 - US Bank charges a late fee when I make a monthly payment on time because it is beyond - CST rather than the end of the day. The disclosure is n't shown until submit payment is selected.... |
U.S. Bancorp Credit card late fee August 3, 2016 - US Bank Visa Cash Rewards Credit Card The above card was automatically issued to me after US Bank acquired Citizens Financial Group. I had no interest in this card in the first place and as a result NEVER used it. I opted out of paper statements, as I thought it was wasteful constantly receive monthly statements showing a $0.00 balance. -/-/2016 I received a notice from US Bank that my account had a small balance and was past due. I opened a fraud investigation and the findings were clear - this was a fraudulent charge. US Bank reversed the late fees and closed the fraud claim. I was assur... |
U.S. Bancorp Credit card late fee March 23, 2016 - Elan Financial Services credit card Payment services website states " Payments with a Payment Date equal to todays date can not be modified or deleted after - -. CT. '' Yet a payment made at - -. CT. are considered late. When I called the supervisor informed me the cut off time is really - -. so cutoff at - -. is a false statement on their website and needs to be corrected as they are assessing a late fee at - instead of - pm. ... |
U.S. Bancorp Credit card late fee February 27, 2016 - I sent my online payment from my bank -/-/2016 to my USBank Business Credit Card. The payment was due on -/-/2016 - a Sunday. USBank says they received the payment on -/-/2016. They card is continuously paid off each month so there should be no interest. They charged me $39.00 late payment fee and $ - interest. The payment should not have taken two weeks to get there. This is the second time they have said it was late when it was mailed in at least two weeks prior, just a couple of days after the bill is received. ... |
U.S. Bancorp Credit card late fee December 22, 2015 - I have a credit card through Citizens Bank with a payment due date of th the - of each month. Since - 2015, I submitted my payment at the a branch location on or before the due date. However, the bank assessed a late fee for the following months : -, -, -, and -, on the actual due date. A day or two later, the late fee was taken off my account, but - wonders if the bank is collecting any type of interest for the day or - that it assessed the fee. Furthermore, the payment is clearly due " on or before -. on the -, '' which begs the question as to why the bank is ... |
U.S. Bancorp Credit card late fee November 4, 2015 - I had a credit card payment due on Sunday. The following Monday was a Federal Holiday and the Branch where I make my payments was closed. I made the payment on Tuesday. I was charged a late payment charge and interest on my next statement. I called the Bank 's Credit Card Processing Services and they said they would credit the late payment charge as a courtesy but would not credit the interest charge. The supervisor told me I should have made the payment on the Saturday prior to the due date. Are the late charges and interest proper on the banks behalf? ... |
U.S. Bancorp Credit card late fee August 12, 2015 - I often check my account online to make sure payments are made and everything looks good. Little did I know that I was being charged a late fee every month, for the last 8 months and now my credit has been very negatively effected. US bank failed to show accurate information on the website such as fees on their posted transactions section. I only found out when I checked my credit report. ... |