U.S. Bancorp Credit Card Complaint

Late fee

U.S. Bancorp Credit card department,

Late fee Mississippi

Elan Financial Services credit card Payment services website states " Payments with a Payment Date equal to todays date can not be modified or deleted after - -. CT. '' Yet a payment made at - -. CT. are considered late. When I called the supervisor informed me the cut off time is really - -. so cutoff at - -. is a false statement on their website and needs to be corrected as they are assessing a late fee at - instead of - pm.

U.S. Bancorp customer in Mississippi
Mar 23, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Created with Highcharts 4.2.3U.S. BancorpLate feeSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLate feeSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

Loading similar complaints