Review and analysis of over 153 complaints against Navient
Navient consumers have reported over 153 official complaints related to Improper contact or sharing of info. Out of the 153 consumer complaints against Navient, 19% were disputed by the consumer (i.e. the consumer was not happy with how Navient responded to their complaint) and 100% were processed in a timely manner. 1% of consumer complaints against Navient resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.
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Navient Debt collection improper contact or sharing of info contacted employer after asked not to January 30, 2016 - I was serviced with a notice of wage garnishment and after repeated calls to my work I was placed on notice by my employer. I was involuntarily laid off prior to me becoming homeless and like I stated I have been at my current employer for less than 3 months now. I do not have money to eat or live and have documents to show so. I created a packet with all documents required and submitted all - pages to the number on the sheet and addressed it to the company and presiding judge. And I have proof of this. I called General Revenue Corporation this morning and was transferred numerous times inf... |
Navient Debt collection improper contact or sharing of info talked to a third party about my debt December 16, 2015 - - - called from Navient on -/-/15 at - -, regarding a client, - -, who has an outstanding student loan. I know - -, however, but in no way associated with this loan. - - has contacted me on my cell phone, called members of my family and friends releasing confidential information about - - ' debt. He gave this contact number -. I called him back, however, he refuses to answer his phone. At - time, he picked up the receiver and placed it on the desk. I could hear voices talking on the phone. This has to stop and I will start with placing a complain... |
Navient Debt collection improper contact or sharing of info talked to a third party about my debt December 16, 2015 - The company General Revenue Corporation has been contacting family members and friends of mine but not me directly. They have left account information, along with phone number but no company name every time or it is someone that - is not their primary language calling. I have been in contact with the company as well as Navient and both representatives have told me that this matter is no longer being handled by this company. I have gone as far as emailing them to cease and desist calling other parties that have nothing to do with the matter that they need to contact Navient as I have and get... |
Navient Debt collection improper contact or sharing of info contacted me after i asked not to December 15, 2015 - This is not my debt, this is my brother 's debt. This company ( Navient ) has obtained mine, as well as my husband 's information and has been contacting us. I have already told them I do not know where my brother is and asked them to stop calling me, but they have persisted. I am on the " Do Not Call Registry '' and have made a formal complaint with them as well. I have made multiple attempts to contact them regarding this issue and have been hung up on, lied to, and treated poorly. I attempted to block their calls, but they call from a different number every time. This company seems to be lo... |
Navient Debt collection improper contact or sharing of info contacted employer after asked not to December 14, 2015 - I need someone to address this issue expeditiously : Two years ago the - turn our account account over to a unethical, unlawful collection agency that harass you and tell lies to get money out of Americans who has loans with the - - -. Something needs to be done about the company ASAP there name is Pioneer Credit Recovery they are a collection agency out of New York that does bad business practices. In 2014 they took my tax refund because they lied and told the - that my - - - - was a Student Loan Something needs to be done about this Company ASAP. Send out a Stop an... |
Navient Debt collection improper contact or sharing of info contacted employer after asked not to November 24, 2015 - The credit company contacted my Team Lead at my job looking for me and they wanted information about me. ... |
Navient Debt collection improper contact or sharing of info talked to a third party about my debt November 20, 2015 - I started getting calls from - - - - at - on -/-/15. I also had a missed call at -. I 've had 10 more calls in the 4 days since then some very early in the morning ( - around - ) until late in the evening. Most disturbing is that they have obtained information about me illegally and contacted my - today. I have not ever and would never provide my - office number as a contact for any credit application. The only place anywhere that I am associated with my - is via - as on of the contributors of the - page. I have never been an employee or provided ... |
Navient Debt collection improper contact or sharing of info contacted me after i asked not to November 19, 2015 - General Revenue Corporation has been calling both my cell and work phone numbers repeatedly during working hours despite me telling them that I can not accept calls at or during work. Today they called a colleague with a different phone number than my own, one that has no ties at all to me, and told her to give me a message. This is harassment and totally inappropriate. I am sending them a registered letter so they have the request in writing, but based on the experiences of other consumers, I do not expect this to be honored. I will send a second if needed, but I am not hopeful. ... |
Navient Debt collection improper contact or sharing of info talked to a third party about my debt October 27, 2015 - Navient has been calling me multiple times a day about my Personal Loans. I am behind on payments. They have also been calling my in-laws and leaving messages on their machine about my debt and that I need to call to get it settled. Their number is not on my account, only my c ell phone number is. I also do not have any cosigners on my loans. There is no reason for them to be calling my in-laws to get in touch with me or to discuss my debt. That is my personal business that I did not want to share with them. ... |
Navient Debt collection improper contact or sharing of info contacted me after i asked not to October 8, 2015 - Navient is calling my cell and my work phone multiple times a day. I have asked them to stop calling my work phone because it is interfering with my job. They call me everyday and usually - times a day, even if I talk to them they will call again a few hours later. I have asked them to stop contacting me many times and i will call them to make arrangements because I am unable to negotiate terms with them because they want too much money. I have told them they are harassing me. ... |
Navient Debt collection improper contact or sharing of info contacted employer after asked not to October 1, 2015 - I work for a franchise. I received an message from a franchise with the same name, but not my office, that they had received a call for me and sent me the voicemail. I promptly called back, and verified my information with the company. They proceeded to tell me that this was a debt collection call. I have informed them multiple times to not contact me at work. They have my address, my cell phone, my spouses cell phone, and my home phone number on file. ... |
Navient Debt collection improper contact or sharing of info contacted me after i asked not to September 12, 2015 - Navient hired - - - - to Collect on a private student loan. - - - - has repeatedly used deceitful collection practices to try and collect on the debt. I called - - - Systems today to make a payment, they proceeded to ask me to update my address with them. I told the person no i just want to make a monthly payment of $250.00 as I have been doing since - 2015. They then transferred me to their credit card processing '' line, and they proceeded to ask for my address again which they had never done before when I had made a payment. The intent of asking for my... |
Navient Debt collection improper contact or sharing of info contacted me after i asked not to July 16, 2015 - Calling at -. Trying collect debt that was charged off since 2009. I have been unemployed for - years. And having a hard time finding a job. If did have a job. I would definitely pay my bills. And they did n't read me fdca act until later in the conversation. ... |
Navient Debt collection improper contact or sharing of info talked to a third party about my debt July 13, 2015 - Pioneer Credit Recovery has contacted several of my co-workers, including my supervisor asking questions about me, and they have contacted these people more than one time on their cell phones. I contacted - - at Pioneer and demanded that they stop harassing these people, but they continue to do so at the peril of me losing my job because of it. ... |
Navient Debt collection improper contact or sharing of info contacted me after i asked not to June 29, 2015 - They have violated a cease and desist order given to both collector and supervisor. They have failed to provide proof of obligation both to me and to the credit bureaus where dispute was filed. They contacted me via automatic dialer on - -, 2015 about - AZ time about - days after cease and desist was filed. ... |
Navient Debt collection improper contact or sharing of info talked to a third party about my debt June 24, 2015 - Today, Wednesday - -, - - of General Revenue harassed - different family members, my former employer and my spouse 's ex husband. He called telling them I owed them money and that he had to have my contact info immediately '' after which they all told him the would n't give out my number he said to - of them that I was in major trouble and that they would be helping him bring me to justice. '' He not only gave them information stating I owed them money but he also told inserted that I was in legal trouble. That is slander. I ask that you have them cease contact with anyone ... |
Navient Debt collection improper contact or sharing of info contacted me after i asked not to June 6, 2015 - Navient is calling me almost daily regarding my - yr old daughter 's student loan debt. She does not live with me but they are calling my mobile number ( even on Saturdays ) in spite of my requests not to be called and informing them she is not a household member. I refused to cosign for her - - loan and do not understand why they would provide her funds when she did not qualify on her own. Her father says he agreed to help her with a loan but does not recall signing an application and requested a copy of this. Navient states he did sign but copy has not been provided. He has explaine... |
Navient Debt collection improper contact or sharing of info talked to a third party about my debt May 30, 2015 - I have asked in the past to not be contacted by this company via telephone. They call at least - times per day. I sometimes receive calls from other numbers that are either someone 's personal number or from a different location. They have also called my mother numerous times, even though I do not have any other contact information listed. They call my mother multiple times a day, asking her personal questions about me such a my date of birth, address, etc. They even told my mother that they called me - times. They even disclosed the amount that I owed to her. ... |
Navient Debt collection improper contact or sharing of info contacted employer after asked not to May 22, 2015 - They say they are called pioneer credit recovery ''. They are calling from -. They have been calling me at work even after I informed them not to call my work line. They continue to call during business hours as well as calling and leaving messages after business hours. If I am not at my desk then my employees will take the call and I worry about the caller tarnishing my reputation with my employees. ... |
Navient Debt collection improper contact or sharing of info contacted me instead of my attorney May 12, 2015 - The General Revenue Corporation are repeatedly contacting my phone, my employers, and the landlord of the house I am renting. They call up to - times a day re : a collection. This has now become a problem with my employers and the phone calls need to stop before I get fired because of them harassing my boss. ... |
Navient Debt collection improper contact or sharing of info talked to a third party about my debt May 2, 2015 - - - disclosed amounts owed on loan to party not affiliated with loan or non-account holder. Disclosed amounts owed, settlement options, and communicated delinquency status with non-account holder. ... |
Navient Debt collection improper contact or sharing of info contacted me after i asked not to April 29, 2015 - They are making more than - calls a day to our home. They have contacted me at work when I 've told them not to because I could lose my job. They also have called our neighbors. ... |
Navient Debt collection improper contact or sharing of info talked to a third party about my debt April 2, 2015 - I have a student loan consolidation in progress with -. In the meantime General Revenue Corporation who handled my - loan for -, has begun to contact friends and family other than the - references i put on the loan when i borrowed it, and they also call me several times a day. When the carrier adds this loan to my consolidation, it will close out, and I still have - months to do so. I have informed both GRC and - of this. - is not giving me trouble. GRC is. I do not know how they are getting contact information for my friends and family. ... |
Navient Debt collection improper contact or sharing of info talked to a third party about my debt March 21, 2015 - - - keeps contacting my parents and grandparents who live in completely different households and states. ... |
Navient Debt collection improper contact or sharing of info talked to a third party about my debt March 20, 2015 - They have been calling me - times a day, - every hour on the hour from - to -. Sending mail to my house, looked up my mother, brother and father on public record and called them about my loan, call from a blocked number and have lied about it. Lied to my brother saying I listed him as a reference ( I did not ). Then when I asked how they got the information, they told me they looked it up on public record. I told them it was -, they told me it was not. I have emailed them saying it 's -, yet they continue to call. ... |