Navient Debt Collection Complaint

Federal student loan Improper contact or sharing of info contacted employer after asked not to

Navient Debt collection department,

Federal student loan Improper contact or sharing of info Contacted employer after asked not to Arizona

I was serviced with a notice of wage garnishment and after repeated calls to my work I was placed on notice by my employer. I was involuntarily laid off prior to me becoming homeless and like I stated I have been at my current employer for less than 3 months now. I do not have money to eat or live and have documents to show so. I created a packet with all documents required and submitted all - pages to the number on the sheet and addressed it to the company and presiding judge. And I have proof of this. I called General Revenue Corporation this morning and was transferred numerous times informed I was in the wrong department. Finally after waiting on the line for 15 minutes a woman by the name of - tells me that I have to call the number - - which she stated is a " post claim '' number. I called that number and apparently that number is for direct tv. I do n't know if - funds and General Revenue Corporation think it is funny to play with peoples lives like this or if you are purposely doing this to individuals who request a hearing but either way I will be filing a complaint and if someone does not tell me if my documentation has been received I 'm going to contact the media. If you wo n't provide me with the information maybe you provide it to them. I only have to -/-/16 to verify that my hearing request has been received and they refuse to tell me.

Navient customer in Arizona
Jan 30, 2016

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

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http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
Navient
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