Navient Debt Collection Complaint

Improper contact or sharing of info talked to a third party about my debt

Navient Debt collection department,

I do not know Improper contact or sharing of info Talked to a third party about my debt California

I started getting calls from - - - - at - on -/-/15. I also had a missed call at -. I 've had 10 more calls in the 4 days since then some very early in the morning ( - around - ) until late in the evening. Most disturbing is that they have obtained information about me illegally and contacted my - today. I have not ever and would never provide my - office number as a contact for any credit application. The only place anywhere that I am associated with my - is via - as on of the contributors of the - page. I have never been an employee or provided any official service at the address. I 'm not comfortable contacting them from my phone due to the fact that they have collected very personal information about me from an unknown source. I literally feel afraid with this latest development. I contacted the number from a computer phone at the business stated that they are Pioneer Credit Recovery - - - -, -, NY -. I do n't have any additional information or bills from them as a direct or collection agency creditor. I 'd like to have some support in taking proper actions, as their approach has left me feeling physically unsafe.

Navient customer in California
Nov 20, 2015

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

Created with Highcharts 4.2.3NavientComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/201602.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3NavientImproper contact or sharing of info92.8%0.7%6.5%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageImproper contact or sharing of info2.0%15.9%4.9%1.1%75.5%0.5%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Navient

http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
Navient
Navient

Loading similar complaints