Navient Debt Collection Complaint

Federal student loan Improper contact or sharing of info talked to a third party about my debt

Navient Debt collection department,

Federal student loan Improper contact or sharing of info Talked to a third party about my debt Washington

- - called from Navient on -/-/15 at - -, regarding a client, - -, who has an outstanding student loan. I know - -, however, but in no way associated with this loan. - - has contacted me on my cell phone, called members of my family and friends releasing confidential information about - - ' debt. He gave this contact number -. I called him back, however, he refuses to answer his phone. At - time, he picked up the receiver and placed it on the desk. I could hear voices talking on the phone. This has to stop and I will start with placing a complaint.

Navient customer in Washington
Dec 16, 2015

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

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http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
Navient
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