Navient Debt Collection Complaint

Federal student loan Improper contact or sharing of info talked to a third party about my debt

Navient Debt collection department,

Federal student loan Improper contact or sharing of info Talked to a third party about my debt Georgia

I have asked in the past to not be contacted by this company via telephone. They call at least - times per day. I sometimes receive calls from other numbers that are either someone 's personal number or from a different location. They have also called my mother numerous times, even though I do not have any other contact information listed. They call my mother multiple times a day, asking her personal questions about me such a my date of birth, address, etc. They even told my mother that they called me - times. They even disclosed the amount that I owed to her.

Navient customer in Georgia
May 30, 2015

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

Consumer disputes how Navient handled their complaint

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Contact Navient

http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
Navient
Navient

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