Review and analysis of over 61 complaints against TCF National Bank
TCF National Bank consumers have reported over 61 official complaints related to Using a debit or ATM card. Out of the 61 consumer complaints against TCF National Bank, 26% were disputed by the consumer (i.e. the consumer was not happy with how TCF National Bank responded to their complaint) and 100% were processed in a timely manner. 18% of consumer complaints against TCF National Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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TCF National Bank Bank account or service using a debit or atm card March 30, 2017 - I was told I would be charged one amount by a company and the merchant charged me - of dollars more. The bank failed to record my choice to not pay checks that overdraft my account and allowed the transaction to overdraft my account by -. At this time the bank is claiming my account records are archived and require a time consuming search to access the records from opening the account in -/-/2016. I entered a dispute for the transaction and the bank failed to request any supporting documents before closing and denying the claim without proper investigation. The bank employees advised... |
TCF National Bank Bank account or service using a debit or atm card December 18, 2016 - I have been a customer of - bank for over 3 years. Overall the bank has been alright. But periodically money comes up missing from my account. The transaction is debit from a foreign ATM. I live across the street from my bank there really is n't a reason for me to go to a foreign ATM unless there is n't a tcf bank around. This last transaction happened on - -, 2016 at - in the morning at foreign ATM. I swear I was home asleep. If you review all of my ATM withdrawals I am never withdrawing money at that hour. They said the have documents but never provide it. Now the last time it ha... |
TCF National Bank Bank account or service using a debit or atm card September 19, 2016 - I have an - - - Pre-paid card. This card allows you to " load '' funds to the card online using your debit card. I have done this for years with my credit union debit card and not had an issue. I am now primarily using TCF Bank as it is more convenient than my credit union, and attempted to " load '' funds to my - - - Pre-paid card. Unfortunately, TCF Bank has chosen to block these transactions " for the safety & security '' of my account ( or so I 'm told ). TCF Bank should not be allowed to block these transactions. My assumption is that these transactions were blocked by T... |
TCF National Bank Bank account or service using a debit or atm card June 23, 2016 - On - -, 2016, I ordered - tickets to an event that was to be held on - - using my TCF Back debit card online through the Dinner Lab website - no PIN used. I was charged $180.00 for the transaction. On - -, 2016, I received an email from the - - that they were ceasing operations immediately. I responded to the email asking when I could expect credit for the purchase and received a reply of the same text that was sent saying they were out of business. I contacted TCF Bank by phone on - - to dispute the charge and was told they would contact the merchant. TCF... |
TCF National Bank Bank account or service using a debit or atm card April 28, 2016 - TCF Bank denied a valid Charge Back because of customer benefit. I tried to return the product back to - - - three times. Two by email one by certified mail restricted delivery. The certified mail was unclaimed and mailed back to me. Under visa regulation E under chargeback Management guidelines for merchants. reason code - : not as described or defective merchandise. I 'm only required to make a valid attempt to return per visa regulations. - example is " an example of a valid attempt to return may be to request that the merchant retrieve the goods at the merchant 's own expens... |
TCF National Bank Bank account or service using a debit or atm card November 30, 2015 - My bank, TCF, was robbed by a digital fraudster, and now the bank has taken it upon themselves to deprive me of my deposits until they see fit. I want my deposits back on demand, as per the function of a bank, and I would also like $34.00 for each cent they have stolen from me, for each day that I have been deprived of my funds, as this is the fee structure in my agreement with the bank. ... |
TCF National Bank Bank account or service using a debit or atm card October 16, 2015 - RE : TCF Bank Debit Card Fraud file number -My experience with TCF Bank has been plagued with issues, and the latest includes MY ACCOUNT WAS DRAINED BY A DEBIT CARD I DID NOT REQUEST OR HAVE! ( -, I intended to close a checking account at the TCF Bank located in -, - -, IL because I was being assessed a fee for not maintaining an account balance I was not told about. ) I was convinced to try another product - no interest with no minimum or fees. I agreed to keep my money at TCF, but specifically requested to not have checks or a debit cards issued. I wanted to withdraw cash dire... |
TCF National Bank Bank account or service using a debit or atm card July 11, 2015 - I have a bank account with TCF bank in -. When trying to use may attached visa card it is declined because they think my purchase has high fraud activity. I was trying to make reservation for a hotel and then trying to by video games from - different days. I have PLENTY of money in the account ... |
TCF National Bank Bank account or service using a debit or atm card July 2, 2015 - I noticed on Sunday morning - -, 2015 that $750.00 was missing out of my checking account and that there were - transactions on - - and - - that I did not make. I opened my correspondence from TCF Bank that arrived on Saturday - -, 2015 and found a new check attached to a letter stating that a merchant where I used my check card had a security breach and that I should activate the new card immediately. I did so. I was told by TCF Bank that I should ask to have the fraudulent charges from the merchants reversed and to get police reports in - -, -, and -.... |
TCF National Bank Bank account or service using a debit or atm card June 19, 2015 - I got a chargeback from - and they paid the money to the bank and the bank claims they never got the money.- explained that they gave me the money to the bank and they did that when I involved federal agencies.- has no reason to lie but TCF does not want to co-operate. TCF needs to give me the money back ... |
TCF National Bank Bank account or service using a debit or atm card June 12, 2015 - i have an account with TCF bank, on -/-/15 I purchased shoes from website, in thein the amount of $170.00, the items were out of stock, so I requested refundon -/-/15, and since then back and forth with this merchant to refund me, finally 10 days ago or more, the merchant stated they refunded me for the full amount, but TCF bank insisting that there is no refund, and they are requesting me to ax them information proving the communication between me and the merchant, I faxedthe info 3 times, and keep saying its not showing received and they are investigating the issue ..I am the v... |