TCF National Bank Bank Account Or Service Complaint

Checking account Using a debit or ATM card

TCF National Bank Bank account or service department,

Checking account Using a debit or ATM card Michigan

I have been a customer of - bank for over 3 years. Overall the bank has been alright. But periodically money comes up missing from my account. The transaction is debit from a foreign ATM. I live across the street from my bank there really is n't a reason for me to go to a foreign ATM unless there is n't a tcf bank around. This last transaction happened on - -, 2016 at - in the morning at foreign ATM. I swear I was home asleep. If you review all of my ATM withdrawals I am never withdrawing money at that hour. They said the have documents but never provide it. Now the last time it happen about five months ago I got a new card and I did use the same pin number. So this time I changed my pin but I still do n't feel safe but this is the closest bank. I should be able to bank there and feel secure. Something is going on with their debit cards. I ca n't believe I am the only customer experiencing this. I want my money back. The amount is $100.00. I know to some that 's a small amount but I work hard and it 's a lot to me. Nobody seems to care. I will have to find another bank.

TCF National Bank customer in Michigan
Dec 18, 2016

* Source: CFPB Complaint Database

TCF National Bank response to complaint:
Closed with monetary relief

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