TCF National Bank Bank Account Or Service Complaint

TCF National Bank Bank account or service department,

Checking account Using a debit or ATM card Minnesota

TCF Bank denied a valid Charge Back because of customer benefit. I tried to return the product back to - - - three times. Two by email one by certified mail restricted delivery. The certified mail was unclaimed and mailed back to me. Under visa regulation E under chargeback Management guidelines for merchants. reason code - : not as described or defective merchandise. I 'm only required to make a valid attempt to return per visa regulations. - example is " an example of a valid attempt to return may be to request that the merchant retrieve the goods at the merchant 's own expense. Please see attached visa regulations. Two times on -/-/2016 I requested per email that - - -. " I 'm requesting that - - - come retrieve puppy ( took out name ) at your own expense. '' On - -, 2016 I requested per certified mail return receipt that - - -. " I 'm requesting that - - - come retrieve puppy ( took out name ) at your own expense. The mail was unclaimed and returned back to me. I followed visa regulations and fact is TFC wrongfully denied my claim. I 'm legally entitled to a full refund per visa regulation E guidelines that TCF bank is supposed to follow and simply does not. If this issue is not resolved here I will separately file The Claim Notice for Arbitration I do know my rights and they were wrongfully denied here.