Review and analysis of over 60 complaints against Seterus
Seterus consumers have reported over 60 official complaints related to Settlement process and costs. Out of the 60 consumer complaints against Seterus, 20% were disputed by the consumer (i.e. the consumer was not happy with how Seterus responded to their complaint) and 98% were processed in a timely manner. 0% of consumer complaints against Seterus resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Seterus Mortgage settlement process and costs October 28, 2015 - I requested my payoff on my mortgage with Seterus inc . They will not give me the payoff on my loan. I told them I had sold my house and needed it. They said it would 48 hrs then next time I called them they said it would take 7-10 days. Then I called them again told them it was urgent and needed my payoff and that I was closing in 2 days. They told me this time it would take 3-5 days. I am having a very hard time just getting my payoff. ... |
Seterus Mortgage settlement process and costs September 26, 2015 - Me and my wife have a mortgage with -, this organization choses Seterus Inc. to collect the monthly mortgage on its behalf. After I have lost my job for about a year, I was going to lose my house. Thank - I found a new job back to - last year and I started making payment to Seterus until I saved my home from foreclosure. Seterus had me and my wife signed a new agreement by taking us from 2 % interest to 4.5 % rate. We have accepted. However, We got surprised that from $2300.00 per month, only $230.00 was applied to the principal and it is been going this way from -/-/- until ... |
Seterus Mortgage settlement process and costs September 21, 2015 - I am - - at - Texas -. I financed my house on -/-/-. I had no issues with my loanwhen it was being serviced by - from - to -. I hadelected to defer my taxes, which is allowed in Texas for over -homeowners. To prepare for the deferment I had put down - percent. The loan was subsequently transferred to - - for one year. In - they transferred the servicing to Seterus. Suddenly, I was informed that I owed a deficiency of $26000.00, the amount thatI had deferred over the years, which they later adjusted to $34000.00. The new payment would be $5200.00 p... |
Seterus Mortgage settlement process and costs July 16, 2015 - Seterus Inc. using deceitful tactics to get an extra payment on my mortgage. I am trying to sell my house. The title company sent a document for me to sign requesting Seterus company ( - mortgage ) and - ( - mortgage ) to release payoff documentation on - -. - - sent the information within a day. Seterus company sent a confirmation that they received the document. The Title company never received the payoff document. We called today as we had not received anything and were told they had to confirm with me because it was not clear and the form did not have the word release... |
Seterus Mortgage settlement process and costs June 19, 2015 - Loan Number - was Paid in Full on -/-/2015Seterus has not returned Reconveyance / Escrow for $ - have faxed them copies of their own records in order to eliminate any question ( s ) ... |
Seterus Mortgage settlement process and costs June 19, 2015 - I am in the process of a refinance. All of my paperwork is submitted, and I have been approved. The new loan company, - Mortgage, is all set. The title company, - -, is all set. I was supposed to close today, - -. But the current loan holder, Seterus, has not issued the necessary payoff quote. - - made a request on - -, but it was denied because they did not use the internal Seterus form. They were never told that they had to use this form, even when on the phone with them. I was not notified of the denial. I have a secure email inbox on my Seterus account, and they ... |