Seterus Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

Seterus Mortgage department,

Conventional fixed mortgage Settlement process and costs Texas

I am - - at - Texas -. I financed my house on -/-/-. I had no issues with my loanwhen it was being serviced by - from - to -. I hadelected to defer my taxes, which is allowed in Texas for over -homeowners. To prepare for the deferment I had put down - percent. The loan was subsequently transferred to - - for one year. In - they transferred the servicing to Seterus. Suddenly, I was informed that I owed a deficiency of $26000.00, the amount thatI had deferred over the years, which they later adjusted to $34000.00. The new payment would be $5200.00 per month. This is wrong, I didwhat I was supposed to do regarding the initial structure of my loanand deferred taxes. This has affected my overall credit score and theyhave stated that I am late. My mortgage broker is trying to help mewith the documentation. I think that this is illegal on the part of Seterus to demand that I suddenly require that I pay all of my legally deferred taxes. I cannotafford the payment that they are asking for and now because of thisdilemma I can not refinance out of their loan, I need help as soon aspossible. They will not speak to me regarding revising their position onthe deferment. They have also stated that I amlate on the - payment, which I made on time. I am fearful ofloosing my house over something that is allowable. I never had problemsbefore this. My Contact information is -.

Seterus customer in Texas
Sep 21, 2015

* Source: CFPB Complaint Database

Seterus response to complaint:
Closed with explanation

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