Seterus Mortgage Complaint

Seterus Mortgage department,

Conventional fixed mortgage Settlement process and costs Virginia

Me and my wife have a mortgage with -, this organization choses Seterus Inc. to collect the monthly mortgage on its behalf. After I have lost my job for about a year, I was going to lose my house. Thank - I found a new job back to - last year and I started making payment to Seterus until I saved my home from foreclosure. Seterus had me and my wife signed a new agreement by taking us from 2 % interest to 4.5 % rate. We have accepted. However, We got surprised that from $2300.00 per month, only $230.00 was applied to the principal and it is been going this way from -/-/- until now. The principal was $380000.00 jumped to $390000.00, and after 9 months of payment on time, the principal is $380000.00??? We are working hard me and my wife trying to save our home, but the way Seterus is acting toward our situation is not helpful and needs to be adjusted. Since -/-/- we have paid toward $410000.00 the amount of $250000.00 and we still showing $380000.00 as the principal of the loan??? Please we need help, what should we do? Thank you. - & - -