Review and analysis of over 16 complaints against MEFA
MEFA consumers have reported over 16 official complaints related to Dealing with my lender or servicer. Out of the 16 consumer complaints against MEFA, 19% were disputed by the consumer (i.e. the consumer was not happy with how MEFA responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against MEFA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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MEFA Student loan dealing with my lender or servicer trouble with how payments are handled November 9, 2016 - I am a cosigner of - student loans for my son who just graduated from - University. I have been attempting to refinance the - student loans with MEFA to obtain a lower interest rate. It has come apparent that there are errors in the allocation by MEFA, or its service contractors, in the allocation of principal and interest from my loan payments.... |
MEFA Student loan dealing with my lender or servicer trouble with how payments are handled July 2, 2016 - ACS continually misapplies account payments, even after many notifications to such.... |
MEFA Student loan dealing with my lender or servicer trouble with how payments are handled April 25, 2016 - MEFA - harassment and threats. We get multiple mailings and calls harassing us that our loans are " in default, '' even though I have paid in advance and have automatic bill payments sent at the same time every month ( not auto withdrawal ). When we set up the loan ( s ), we were never told that every semester there is a whole new loan and account assigned to each student so I had NO IDEA that my monthly payments were going to a non-early repayment account vs. the monthly payment account. 1 year after trying to resolve this, it 's still an outstanding issue that MEFA/- says is putting AL... |
MEFA Student loan dealing with my lender or servicer don't agree with fees charged April 16, 2016 - - took $6000.00 from my bank account last week. The first withdrawal was under my consent. The additional - withdrawals were not. I have had some issues with this company in the past, but over the years they have accommodated my need for an adjusted payment so I was n't overly dissatisfied ... until now. Part of my adjusted payment plan meant I was required to sign up for - - which is an electronic direct withdrawal from my bank account monthly for the AGREED upon amount. When I have extra cash from a tax return or bonus I will add this to the payment. About a week ago I decid... |
MEFA Student loan dealing with my lender or servicer April 25, 2015 - Since -/-/- monthly loan payments are not being correctly applied to the proper loan accounts. Service company has been contacted numerous times by both phone and mail without success. Incorrect credit reporting has resulted in denial of credit several times. A complaint was filed in -/-/- ( - ) and subsequent payments have been mailed to the special handling address provided by the service company. However, no change has resulted from using the special handling address, and the mis-application of payments and incorrect credit reporting has continued. ... |