Review and analysis of over 221 complaints against Sallie Mae
Sallie Mae consumers have reported over 221 official complaints related to Can't repay my loan. Out of the 221 consumer complaints against Sallie Mae, 7% were disputed by the consumer (i.e. the consumer was not happy with how Sallie Mae responded to their complaint) and 100% were processed in a timely manner. 14% of consumer complaints against Sallie Mae resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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Sallie Mae Student loan can't repay my loan can't decrease my monthly payments February 12, 2017 - I received my - degree -/-/2016. I am employed as of -/-/2016 I am so willing to pay back my private sallie Mae loan monthly via direct deposit but the term of the loan is unbearable to my income ; it is for 8 years at about $1000.00 per month. ; my total annual salary is $40000.00 sallie Mae will not extend my loan nor help me. I am a single - year old female who will turn - -/-/- and I need to pay rent, pay medical, car insurance as well as dental insurance plus gas for my car and utilities. Please tell sallie Mae to lower my monthly payment and extend my loan Thank u... |
Sallie Mae Student loan can't repay my loan can't get flexible payment options January 24, 2017 - I recently saw that the federal government has filed a lawsuit against Sallie Mae and was directed to file a complaint against them on this site. I have had nothing but issues with Sallie Mae since I applied for a loan prior to starting college in -. I believe that they had me borrow more money than I ever needed to from the start and since I graduated in - I have struggled tremendously with repaying them. I have had issues finding a job in any field despite having a - and my payments to them are making it nearly impossible to repay them. I contacted their customer service this past s... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 24, 2017 - Got a full time job in - -. Graduated in - -. Suddenly in - -, my payments increased from about $200.00 a month to over $700.00. Tried to apply for a different repayment plan so that I can afford to live, but they told me I ca n't since my dad is a cosigner ( who definitely will not be making payments for me ). Operator then misled me into a Forbearance agreement so I could get a reprieve for - payment. Also said I ca n't try and remove my dad as a cosigner so I can get a new repayment plan. When checking online, is shows me that I ca n't remove a cosigner if I 've bee... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 24, 2017 - My payments are $510.00 a month and I have called several times to ask for lower payments or for them to work with me in anyway. They told me point blank, they do n't care about customer service, they would rather I take my loan elsewhere and they lose out on money than to help me with making my payments. I had no idea that when my loan went into repayment that I had been locked into a monthly payment of $500.00 to pay it off in 120 months. They did not explain that to me until after the fact when my monthly payment increased and when I called to ask they said that 's what you signed up fo... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 24, 2017 - I graduated from college in 2015 and I took out private loans through Sallie Mae throughout my four years. I was - and my parents cosigned with me. I have been paying more loans for a little over a year now. In that time I have paid over $6500.00 just in interest rates. I am currently paying $670.00 a month just for my private loans this does not include my federal loan of $180.00 per month. I have called multiple times to Sallie Mae to refinance or consolidate or receive income based payments. I was told we do not offer any of those things. I have also have tried to refinance through... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 23, 2017 - The company where I currently have my private student loan through will not give me any options to lower my monthly payment, that I have repeatedly told them I can not afford. The only option they would give me was to put the loan in forbearance. Even though I have told them I can pay something just not the total amount of the loan due to being a single mother of - children. I have had to put the loan in forbearance 2 times for 3 months each. While the loan is in forbearance it is still accruing interest which will increase the monthly payment even more. When I asked the employee about this... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 21, 2017 - When I first began repaying my student loan the payment was -/month at the time I was working part-time with the anticipation of being made full-time, but that had not occurred yet. I called my loan provider immediately and told them ( Sallie Mae ) my situation and I asked them if I could lower my payment for a period of 3-4 months until my pay increased. They told me no. My options were forbearance or pay the amount. So, not wanting to affect my credit or increase the amount of interest on my already steep loans - I paid the full amount even though it was a struggle. They were rude, no... |
Sallie Mae Student loan can't repay my loan can't get flexible payment options January 20, 2017 - I took out private loans through sallie for my - degree. Upon graduating, I was told my monthly loan payment would be over $1100.00 & that there was no other option for me to repay unless I went by their repayment plan. That amount is not even a logical amount. The only other option they gave me was to go back to school & defer my loans, allowing them to collect even more astronomical interest. This lead me to have to consolidate my loans through another company just to get a lower payment because there 's no way I could afford to pay them over $1100.00 a month with interest rates about... |
Sallie Mae Student loan can't repay my loan can't get flexible payment options January 20, 2017 - Since my repayment period has began -/-/2015, Sallie Mae has been uncooperative after multiple attempts to negotiate repayment amounts. I have explained on multiple occasions the difficulties I have been having, such as my father 's passing, followed by - with no health insurance. They refused to acknowledge my financial hardship and did not reach out to me until after my credit score dropped tremendously ( over - points ) as well as my cosigners ' scores. I had proof of both my father 's passing and my ectopic and was willing to submit it for them to work with me. Still they said the ... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 20, 2017 - I have made every single payment on time. I have tried to get them to lower the interest rate ( it 's at 9.75 % ),. The last time I called them, they said there was nothing they could do, they could not refinance my loan, even though I 've paid every singe payment on time for the last 4 years. The gentleman I spoke to said the only way I could get the nterest rate lowered was to " be late on a payment, and then COLLECTIONS will call you, then you can negotiate with them about refinancing ''. Why do I have to go to collections before I can be considered for refinancing? I have a - credit sco... |
Sallie Mae Student loan can't repay my loan can't get flexible payment options January 19, 2017 - I graduated a from 2 year college ( at the time ) with over $70000.00 in debt with Sallie Mae. Thankfully, I had the 6 month grace period to find work until I had to start repaying back my loans. After the 6 months, I had started a minimum wage internship with a company that related to my field. During the internship, I quickly realized I had not been fully prepared by the school and there was a lot I had to learn. During my second year, I had started to feel cheated by the school. I was one of the few who had joined a new program - which turned out to be mostly lectures and loading and un... |
Sallie Mae Student loan can't repay my loan can't get flexible payment options January 19, 2017 - Was in year 3 of my - degree in - -. I pulled out loans each year with Sallie Mae. Could not afford to pay for University out of pocket. I applied for year - loans and was denied due to a " high loan balance ''. Now they want $910.00 a month in repayment. Without a degree I am unable to find work paying high enough to afford $910.00 a month and any attempt in having the loans put on income based repayment have been met with " we do not offer income based repayment on private student loans ).... |
Sallie Mae Student loan can't repay my loan can't get flexible payment options January 19, 2017 - I keep getting harassing phone calls regarding payments. I have tried to talk with - ( Sallie Mae ) about a lower re-payment option, such as any income based rates, and have been told no that I need to pay my monthly amount or I will default. My interest rate keeps increasing and my amount owed has never gone down in the 3 years I have paid. I work full time at a decent paying job and most of my paycheck monthly is paid to these loans. I have never missed a payment, but I have used all of the allotted time ( 12 months in total ) to put payments on hold due to family and medical emergencies.... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 19, 2017 - Just a few months after graduating from my - program, I started to receive letters in the mail regarding repayment for my student loan. My student loans comprise of both federal and private loans. On several occasions do I recall numerous attempts to reach out to my lending companies ( Salliemae/-/- ) to see if their were options regarding lower monthly payments for my student loans, and on several occasions do I recall the representative expressing the inability to do so without any real explanation. Luckily, I was able to have my initial monthly payments through ( - ) of approxim... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 19, 2017 - My loan repayment is extremely high with high interest rates. Repaying the loan is difficult with my salary I am currently collecting. Trying to talk to them to lower my monthly payments is a struggle, and forbearance actually hurt me when I tried it once. They still charged me after I fell behind on my loans and needed assistance by placing me in a forbearance for - months, where I still paid close to $500.00 per month.... |
Sallie Mae Student loan can't repay my loan can't get flexible payment options January 19, 2017 - My husband and I took out a student loan with Sallie Mae at a 9.2 % interest rate for the maximum amount of years 10. We are supposed to pay them $570.00 a month. We are in forbearance right now because we just ca n't afford the payments at the month and there is no other way to defer the payments. We are charged $50.00 for a " forbearance fee ''. Each month we are charged $370.00 just in interest while this account is in forbearance. This ca n't be right.... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments January 19, 2017 - I ca n't find a job in my field of study and I 'm having a very difficult time trying to pay it back working part time jobs.... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments January 4, 2017 - I applied for student loan forgiveness on the form sent to me for such purpose by Sallie Mae. I sent the completed application to the proper address per the instructions given by Sallie Mae for - unemployable veterans because of a - service connected -. Sallie Mae 's instructions for - veterans that came with the form state that no physician 's statement is necessary to be completed in the case of service connected - veterans. However, the only part of the application that I did not send to Sallie Mae via certified mail was a physician 's statement. I completed every line of th... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments January 1, 2017 - I applied for a student loan deferment on - -, - they took my payment on the - of - from my - bank account. They lazy agent said they were gong to put through a deferment. I am still getting phone calls and the deferment has not gone through.. I am not able to get a job due to my health problems. I can not get a appointment till - of -.... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments December 22, 2016 - I recently graduated from - University with a degree in -. I recieved information from Sallie Mae not long after informing me of my loan payment requirements, which I quickly realized I can not afford. I immediately called Sallie Mae to discuss my hardship in hopes for a solutions due to my promptness in attempting to sort out the issue before I end up in financial trouble. In the first phone call Sallie Mae simply informed me that they have no options for me at this time and my only option is to default on my loans and that at that time collections may have more options for me. Un... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments December 13, 2016 - I am having trouble making student loans payments, due to the high cost. I have tried to call to lower the payments but have been required to have my co-signers call in to submit a financial statement before this would be possible. I have - co-signers on my loans, - is my mother - is my brother. My brother has been out of the country and was unable to make a call for the finanical statement, however my mother did call in to give hers in -/-/-. Upon my brother returning to country in -/-/- he called to give his statement, I was then told that my mother had to redo her stateme... |
Sallie Mae Student loan can't repay my loan can't get flexible payment options November 16, 2016 - I graduated a little over 2 years ago and my experience with Sallie Mae has been abysmal to say the least. There has been a lack of continuity from customer service, I have been yelled at by managers, and no one ever seems to know what is going on with my account. I was enrolled in their term-rate modification program and made my 3 qualifying payments on time. I specifically asked to have auto-drafts on the - of each month. I initially ran into problems when my account manager accidentally enrolled me in the program with the wrong date. Subsequently, my account was charged for the amount an... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments November 14, 2016 - I am involved in a court case involving child custody, and based upon the court hearing, there is some indication that Sallie Mae may have released my confidential loan information to parties that are not listed on the loan. I have read their confidentiality policy, and what information they release and which parties they are authorized to release it to and I know for a fact that I did not authorize a release of the information to any of the parties that were in the hearing and I know that none of them are the listed parties that Sallie Mae can release my loan information to. Additionally, t... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments November 4, 2016 - I graduated in - of 2016. I earn $ - full time. I have government loans as well as $85000.00 in Sallie mae private loans. There are - loans total with separate payments. The total of the - loans is roughly - month payment with interest rates as high as 10.5 %. I can not possibly make this payment. My cosigner is my mother and she can not assume this payment because she is taking care of my step father who has - and they have medial bills. Sallie Mae 's only offer is forbearance or interest only which forbearing my loan would not help since my income is what it is right now.... |
Sallie Mae Student loan can't repay my loan can't get flexible payment options November 2, 2016 - I called Sallie Mae to find out more information regarding their Rate Reduction Plan. The representative advised that Sallie Mae will only discuss the rate reduction with borrowers who are delinquent on the account. I do n't understand how borrows who are delinquent get rewarded with lower interest rates, and borrowers who are struggling, but still make payments on time are punished by not having access to a program created to help borrows repay their student loans.... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments October 26, 2016 - On -/-/2016, - # - from Sallie Mae assisted me with applying for a lower monthly payment of -, which would be automatically deducted from my account every - of each month for the duration of 24 months. On -/-/2016, - who is the account manager assigned to me had informed me that in order to avoid getting a negative report in my credit, I should apply for a forbearance. Evidently not having enough knowledge with student loans, I agreed to apply for the forbearance. Per -, with a one-time payment of -, my loans will be in current status instead of past due. I rec... |
Sallie Mae Student loan can't repay my loan can't get flexible payment options October 4, 2016 - I have asked numerous times for help from Sallie Mae and continuously they have done nothing but offer forbearance I finally caught back up and again ended up falling behind. Today I received a call from their corprate bank asking to help resolve the issue. After several times of being cut off from speak the lady only repeated that they have given me the loan and now I need to pay them back. When I ask for options and help she instead of offering help from the company told me to ask my friends and family for money and told me to try filing for wellfare and food stamps. They refuse to offer me ... |
Sallie Mae Student loan can't repay my loan can't get flexible payment options October 3, 2016 - As excited as we were when our son just graduated college -/-/-, we knew it would be just around the corner before the heavy burden of student loans approached. While he did find a job in his field in Tennessee, his salary is quite low and is enough to rent a decent apartment and take care of his day to day expenses. His loans will come to fruition -/-/- but the correspondence has started coming in. He owes $35000.00 to - on subsidized and unsubsidized loans which he hopes to get assistance with based on his salary. We as parents owe an exorbitant amount in Parent Plus loans whi... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments September 19, 2016 - I am behind on my private student loans from Sallie Mae, and I believe they are not working in good faith with me to ensure I can pay back the loans. In order to obtain forbearance, I must have my cosigner report every single asset to them, with the possibility that this will actually increase the monthly payments that I already can not afford. Secondly, if I am approved for forbearance, I must pay a $50.00 fee per loan per month of forbearance that is not in any way applied to my loans or interest accumulated during that forbearance. This is not only unfair and counter-intuitive to the proc... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments September 7, 2016 - I called multiple times to have a graduated repayment plan started. I thought that it had been started when I received a statement the next month for the full amount. I called again a few weeks ago and was told that everything was all set in the system again and I was put on the graduated repayment plan. No such luck. I just received the latest monthly statement with the full amount due.... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments August 29, 2016 - At Sallie Mae, they offer 3 month forbearance periods for struggling loan receivers that ca n't afford to pay back the debt. On - -, I called Sallie Mae to ask for a forbearance because i couldnt make the payments. My account was up to date, no past due payments. My payments are due on the - of each month. So through out - im still being harassed by sallie mae every day, waiting for the forbearance to be processed. This is a normal occurrence by the way, at least 8-10 calls a day. Its harassment and it should be illegal to bother my family and I so much. So after a few phone calls,... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments August 20, 2016 - When I was - I was pressured by my parents to find a college and attend it. I found a college and we took out a student loan, the whole year cost me about $20000.00 of private loans and $9000.00 of federal loans. I did not go back my second year because my dad ( my consigner ) would not sign for another loan ... .so now can I not only attend college because I have no money, but now I have to pay back $29000.00 of loans at only - years old. I am now married and have - kid and I am working part time making only $.00 over minimum wage because I do n't have a degree to get a bette... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments August 10, 2016 - Despite consistent contact with Sallie Mae and efforts to negotiate affordable payments with them, they continue to use hostile collection tactics with me. They refuse to even attempt recalculating my monthly payment after submitting paystubs that show my monthly income to be around $2000.00, while the monthly payment they are requesting are over $260.00 per month. This is well over what I can afford, and they refuse to negotiate an affordable payment in any way, while repeatedly calling and asking for immediate payment while redirecting me to numerous collection agents as I attempt to fin... |
Sallie Mae Student loan can't repay my loan can't get flexible payment options August 7, 2016 - I went to a - school for my - and had the opportunity to attend university abroad to obtain a -. This option was more affordable than to stay local and attend my same school so I took a Sallie Mae Loan. Sallie Mae unfortunately does n't offer income based enrolment programs so come 3 years after graduating with - degrees, I found myself unemployed and $180000.00 in student loan debt. But Sallie Mae was not understanding or accommodateing. In fact, they have not only harrassed my mother and myself by calling 14 times a day each, they attacked my co-signer, my - - - grand... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments July 27, 2016 - I contacted Sallie Mae to request some relief when I could not make $ -/month payments on a - % private student loan. Asking if there was any way to lower my payments I was told that I could enroll in auto debit to save .25 % on my interest. I told them that that would not help. I was then told that I would have to miss payments and go delinquent on the loan before they could offer me any additional assistance. After I missed my first payment I called again and was told that I would have to get current before they could offer me any relief. I did n't have the $200.00 that I owed them n... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments July 19, 2016 - I have close to $100000.00 in student loan debt, $20000.00 of which is funded by Sallie Mae/-. Sallie Mae/- refuses to work with me and demands that I pay $320.00 a month or more on this debt with 10 % interest. Everytime I call a representative tells me that is my only option, or I can default. Then they state that if I default there might be some help for me but they do n't know, and there 's nobody I can talk to about it. It is unbelievable... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments July 15, 2016 - My name is - and I have a loan with Sally Mae. This is my - complaint with the above-referenced lending company. In -/-/2016, my grandmother (the cosigner on loan) started receiving phone calls and letters stating I was behind on payments for my loan that I received in -/-/2016. We called and was told that I allegedly marked "interest only" payments for the loan. I did not remember saying I wanted "interest only" payments, as I am a -, fulltime - in college. However, we spoke with Sally Mae and was instructed by Customer Service Representatives (CSR) to fill out a Deferment... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments July 8, 2016 - I applied for a three month forbearance on -/-/2016 on all - of my loans. I was told that my auto-debit enrollment would be cancelled and my next payment would not be until -/-/2016. Instead what happened was my auto debit was not removed and was charged on -/-/2016. The forbearance then applied on -/-/2016. I was also billed $150.00 on -/-/2016 to finalize the forbearance, which while agreed upon, gave the impression that everything was set.... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments June 16, 2016 - I was told my Sallie Mae that I had to make account past due and wait for collections to contact me before I could try and change my rate. The only other option I was given was forbearance, which only makes the problem worse. I ca n't pay this loan and have enough money to start my life.... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments June 15, 2016 - I called Sallie Mae to see if they could offer me some sort of loan modification because my student loan payments are too high and I ca n't afford them and the only option that they gave me was forbearance. I do n't want to do forbearance, I want my monthly payment to be affordable.... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments June 10, 2016 - After graduating in 2015, I began work as a low paying -. I spoke with three different people at Sallie Mae, telling them I was in serious financial difficulty and needed time to gather a prudent reserve to again begin paying them. I told them I fully intend to pay my debt, but needed time to gather enough money to not be so - about making daily fixed expenditure payments. Since that time, they have called repeatedly including calling my sister who has an - and harassing her also. There is absolutely nothing I can do at this time to resolve this and the - pressure is incredible. ... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments May 31, 2016 - I recently had a baby and since then have been struggling to pay one of my Sallie Mae student loans that has an interest rate of 9.5 %. I have repeatedly tried to call and speak with a collection representative to lower my interest rate and possibly my montly payment. Up until this point I have made my student loan payments and on time. I simply can not choose between childcare and supporting my family or paying student loans. Sallie Mae has refused to work with me other than offering forebearence which I plan to use in the future when we have another child. ... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments May 5, 2016 - Salle May has been calling - 8 times a day trying to collect payment on my sons student loan. Even after making a payment they continue to call non stop. I was told by them that the student loan is through a private insurer which happens to be Salle May and is not secured by the federal government. ... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments April 28, 2016 - I am - and Sallie Mae knew this and in a matter of -8 months moved my loans to collections and have been harassing my co-signer daily- All my other loan providers are on board with me. ... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments April 25, 2016 - i have - total loans from sallie mae. I made my 2 first months payments and i realized it way to high for me to afford. i made countless attempts over the phone to get them to help me make reasonable payments. they are very hard to speak to, never get the job done. i payed to be in forbearance so i can save up to be able to pay off the monthly loan payments which equal out close to a $1000.00 a month. i barely make - a year. they made me pay $50.00 per loan to enroll me into forbearance. Then a few days after they started calling me for payments and they said sorry we made an error. ... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments April 25, 2016 - My student loan is with Sallie Mae. I have made several payments on this private loan. But, recently I have not been able to make payments due to unemployment and family changes. Now, Sallie Mae is harrasing mu family memebers, immediate and other relatives. It is a total disaster. My federal loan is under forebearance because I will go - in - 2016. But Sallie Mae, will not negotiate for such terms. I have written to them, called them, no success. I would appreciate any input and help. Thanks. ... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments April 12, 2016 - I got my first bill from Sallie Mae. Its $1400.00, more than half of what I make in a month. I called to see what I could do. I could only pay interest on - of loans, which just happen to be the cheapest - and go into forbearance on the - most expensive ones ( - have interest rates above 8 % ). - will add - on to the total cost of my loans, so no. I could pay interest on the - loans and pay the full monthly payment on the other -, but that monthly payment is still around $1000.00 a month. I even talked to collections, but to no avail. I have cosigners, but - are ... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments April 12, 2016 - I am a recent graduate of an Interpreting program and have currently begun working within my field. Accepting a position in my field resulted in a financial gap in my salary ( I took a - % pay-cut from my last - job ). Upon contacting my private student loan provider I alerted them of my financial change and requested other payment options. They refused to work with me in order to find a suitable repayment plan. I have been paying back my private loans since I was in college, never missing a payment, and their only solution to my financial situation was to allow my private loan debt to g... |
Sallie Mae Student loan can't repay my loan can't get flexible payment options April 8, 2016 - After my daughter left college in - 2015, she began to receive a bill from Sallie Mae in -. Fresh out of college, she was working part time but the bill she received was for -. She immediately reach out to them for Income based payment. We have both completed financial states and they refused to adjust her payment. I asked several times for options and they refuse to give any. They told her her account would have to go to the delinquent status before they could offer options. After 30 days late, they called again and she requested options but to no avail. They call 7 days a week somet... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments April 6, 2016 - Regardless of income, my monthly payment from the beginning of my loans ( of around $410.00 ) to what will be the end near the end of the loans ( $600.00 ) is simply too much to pay given my income ( currently around $28000.00 annually ). These loans are through Sallie Mae. They repeatedly harass my co-signers, refuse to change my monthly payment, or adjust my interest rate ( despite my consistent, never-failing payments ). I received my - in - from - and am fulfilling my dream doing exactly what I want, teaching and playing music. I love my life but find it E-TREMELY difficult ... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments March 29, 2016 - I have a private student loan with Sallie Mae called the - - -. When my time to make the first payment was approaching, I contacted Sallie Mae in several occasions requesting help and/or deferment because due to financial hardships and low income. In every single time, they said there was nothing that could be done, not even lowering my monthly payments. Upon my first due date, I was unable to make the payment. They also advised they would not accept a lower payment. Different representatives handled my issue at different occasions, they even did a financial statement, and still, they... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments March 20, 2016 - My loan is with Sallie Mae. I have an ongoing, terrible situation with Sallie Mae private loan department. I have spoken to several different customer advocates who have been able to help some but the last one I spoke with les me astray and now Sallie Mae says I owe $800.00 immediately which I do not have. I took a private loan in - 2013 so I could finish - school and my father in law cosigned. Ever since my loan has graduated from the grace period, Sallie Mae always calls and harrasses my cosigner and NEVER contacts me. I have to speak with the customer advocate who has helped with ... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments March 18, 2016 - While in college at a public university, and having scholarships, grants and small amounts of federal loans, my brother and sister died in a car accident, I moved home right after. I transferred and began taking my classes online, I took out some loans to cover this, My step-father and mother promised to help repay them. They just started a business and it was on its way to becoming profitable. My mom all the sudden and became very ill, she was the cosigner on my sallie mae debt ( about $ - ). Sallie Mae harassed me after she died to pay the loans in full and I made full payments for a year... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments March 17, 2016 - Sallie Mae is giving me the " run around '' when trying to get payment assistance. All departments transfer me to other departments, each stating that it is the previous department that can help. This cycle has happened 4 times that I have contacted sallie mae. The customer service center only offers a forbarance program which does not make affording the payments any easier. There was mention of a Rate Reduction program but each person I talked to referred me to another person who could " help '' all said it was another person. Again this happened 4 times. They have the absolute worst customer... |
Sallie Mae Student loan can't repay my loan can't get flexible payment options March 16, 2016 - I started schooling in - - at a private university- in order to pay for my education my parents ( mother, specifically ), co-signed on a private loan with Sallie Mae , with me as the primary borrower. During my time studying at - College, from -/-/--/-/-, - additional loans were taken out under the same borrower and co-signer, until I graduated in - - with an - - -. After the grace period with Sallie Mae had ended, I was getting hit with large withdrawals from my bank account ( around - dollars monthly ) that I was unable to keep up with, especially due... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments March 8, 2016 - Sallie Mae gives you a standard six months before you have to start making your loan pay backs. When that six months was up I applied for a forbearance for the loans because my husband is in - program and we are not making it on what I make alone. The time has come to repay the loans once again and we are behind in the loan payments. I called after getting letters in the mail and tried to see if I could do another forbearance and they said that I could not. I can make the payment on one but not the other. They stated that I would have to make a payment in order to get information from custo... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments February 24, 2016 - I called to get a forbearance on my student loan because I have been taking care of my grandparents due to their failing health. I called on - - and they told me to call back as soon as I had my good faith payment $150.00. I called back on the - with my payment and was told I was past due and could n't have a forbearance. I was not told of a deadline to call them back. Both of my grandparents were in the hospital so that is why it took me 5 days to call back. Now they forced me to pay $590.00 that I do n't have because they said there is nothing they can do. If the mistake was mad... |
Sallie Mae Student loan can't repay my loan can't decrease my monthly payments February 5, 2016 - I just started working 2 months ago. I consolidated and adjusted to government student loans. But the private student loans wanted money before I even got paid my first check. So I was in the rear from the beginning. They would not let me defer for another month, they will not change the due date or adjust the amount that I am able to pay. Even with a second job on weekends, I do not earn enough to pay the rent and the student loans. Are there any laws that they have to make some adjustments? ... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments January 31, 2016 - I called Sallie Mae to request forbearance while I change jobs, battle with medical issues and bills, and come up with a plan to repay my loans that will be effective because I am experiencing a current financial hardship. I spoke to a gentlemen who said he could do nothing for me unless I paid $800.00, that day and then he would help me. I could not afford to do this, which was the reason for my call in the first place. I eventually spoke to another gentlemen who said he could do a 1 month forbearance for me while I tried to get my feet back under me. Everything went normal and he took my g... |
Sallie Mae Student loan can't repay my loan can't temporarily postpone payments January 30, 2016 - On -/-/16, I contacted Sallie Mae to attempt to place my loans into temporary forbearance and was met with extreme indifference to my financial hardship. I work as a - and have been unable to find work for approximately two months ( in or outside of my field, despite actively searching throughout my entire period of unemployment ). This has unfortunately led to a state where I have had to live exclusively off the meager amount of money I had been able to save over the previous year. This bout of unemployment was extremely unexpected and a large percentage of my disposable income from ... |