Sallie Mae Student Loan Complaint

Sallie Mae Student loan department,

Non-federal student loan Can't repay my loan Can't decrease my monthly payments New York

i have - total loans from sallie mae. I made my 2 first months payments and i realized it way to high for me to afford. i made countless attempts over the phone to get them to help me make reasonable payments. they are very hard to speak to, never get the job done. i payed to be in forbearance so i can save up to be able to pay off the monthly loan payments which equal out close to a $1000.00 a month. i barely make - a year. they made me pay $50.00 per loan to enroll me into forbearance. Then a few days after they started calling me for payments and they said sorry we made an error. They re read the terms and made me accept and them said they will mail me a typed letter telling me I am in forbearance from -/-/--/-/- and my payments will resume in -/-/-. then letter stated otherwise saying the forbearance term is from -/-/--/-/-. I called them to correct it because i made my -/-/- payment and agreed to a -/-/--/-/- in forbearance. They said do n't worry we got you covered. a few days after they called and said we cant enroll you in forbearance in all - loans. The rep had made a mistake. So basically, they are n't making any efforts to resolve this issue and help me make my affordable monthly payments. please help me. im a student with $ - in loans and i want to do my part in paying but i ca n't afford what they want from me.