Review and analysis of over 28 complaints against PayPal
PayPal consumers have reported over 28 official complaints related to Wrong amount charged or received. Out of the 28 consumer complaints against PayPal, 14% were disputed by the consumer (i.e. the consumer was not happy with how PayPal responded to their complaint) and 100% were processed in a timely manner. 29% of consumer complaints against PayPal resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.
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PayPal Money transfers wrong amount charged or received wrong amount charged or received November 9, 2015 - I use paypal to transfer funds for payment and receipt of payment. With respect to payment receipts, paypal recently revised their system to report the amount that was sent to me as the funds transfer total without any regard to the net amount after paypal removes its fee. thus, paypal is over reporting each funds transfer and my total account balance. when asked, paypal states that they can not do anything about this because of their recent changes. ... |
PayPal Money transfers wrong amount charged or received wrong amount charged or received November 4, 2015 - I paid an invoice through PayPal in - and it did had a conversion rate of - for - usd. This exchange rate is much different from any other exchange rate. When I called to get an understanding about which entity they get their exchange rate info from I was given the run around. I was charged a total of $480.00 when it should 've been around $460.00. ... |
PayPal Money transfers wrong amount charged or received September 28, 2015 - Paypal does not disclose that it charges fees on requested payments ( - ). In this case, I requested $500.00 from my mom through paypal assuming that the requested transfer would be free in the same way as if I requested payment through Venmo, another Paypal owned service. Instead, when my mom paid me the $500.00, I only received $480.00 because Paypal charged a $14.00 fee. That fee was never disclosed to me or my mother ahead of the transfer. Paypal claims that because the transaction was categorized as Goods '' the fee can not be refunded but the way Paypal setup the request, the... |
PayPal Money transfers wrong amount charged or received September 23, 2015 - On - -, I sent a payment of $400.00 through PayPal to my daughter. I, later that same day, sent another $400.00 in error because I did n't think the first $400.00 had transpired. I cancelled this last $400.00 and my daughter also refused the payment. Paypal continues to take that $400.00 out of my checking account regardless of assuring me that the payment was cancelled. They are now also taking an additional $400.00 out that was never received by my daughter. They tell me because my bank refuses payment they will continue to withdraw the funds even after it was cancelled and... |
PayPal Money transfers wrong amount charged or received September 8, 2015 - -/-/15 I requested a Paypal Credit line to use for an upcoming purchase. I also requested instructions in advance of that purchase, so that the purchase would qualify for their promotion - 0 % interest for - months on purchases over $99.00. I received an invoice for my purchase and made a downpayment of $500.00 using Paypal credit. When I received the merchandise I made a second payment of $1700.00 ( so both transactions on that invoice qualified for the 0 % promotion ). When I noticed that I was charged interest by Paypal credit, I called to dispute the interest charged. I was ... |
PayPal Money transfers wrong amount charged or received August 13, 2015 - I am filing this complaint regarding Pay Pal. The fees they charge for a seller on ebay are not transparent. They are hidden, and difficult to find. For the casual individual selling something on Ebay, it is very tricky. 1. When you receive payment from a buyer through Pay Pal, you receive an email from Pay Pal saying that you received a payment of, for example $100.00 from a particular buyer. There is no mention of fees being taken out by PayPal. If you go to your Pay Pal account ( using the Pay Pal phone application ) there is no reference at all to fees anywhere on the site. When you look... |
PayPal Money transfers wrong amount charged or received June 1, 2015 - I used Paypal services to transfer money to my son, as I have done in - other occasions. I was fully expecting to have the funds taken out of my bank account ( as Paypal has this information on file ). This transaction occurred on -/-/- and I erroneously assumed that the transaction went through as before ; but, on -/-/-, I received a call from a PayPal representative, stating that I owed them for the original amount processed plus a fine for non-payment. Upon further discussion, I learned that the money was not taken out of my account, but rather a PayPal Credit loan was used to ... |
PayPal Money transfers wrong amount charged or received May 21, 2015 - I received an email from PayPal on - - saying I owed money for PayPal Credit. I do not remember using PayPal credit. There was both a $25.00 late fee and $6.00 interest. I checked my emails and I did not receive a statement in - which the representative said probably did not happen. I would have paid my bill then. He did waive the $25.00 but said that the PayPal process could not refund the $6.00. Yesterday I read that CFPB Takes Action Against PayPal for exactly my problem. I believe I designated that my credit card be charged for the transaction and did not mean to use PayPa... |