PayPal Money Transfers Complaint

Domestic (US) money transfer Wrong amount charged or received

PayPal Money transfers department,

Domestic (US) money transfer Wrong amount charged or received Oregon

I used Paypal services to transfer money to my son, as I have done in - other occasions. I was fully expecting to have the funds taken out of my bank account ( as Paypal has this information on file ). This transaction occurred on -/-/- and I erroneously assumed that the transaction went through as before ; but, on -/-/-, I received a call from a PayPal representative, stating that I owed them for the original amount processed plus a fine for non-payment. Upon further discussion, I learned that the money was not taken out of my account, but rather a PayPal Credit loan was used to proceed with the transaction, this totally unknown to me. I have asked the PayPal Credit representatives for an explanation as to how this happen, all I have learned is that I owe the money, how do I want to pay for it. It is very frustrating and most deceiving, I wanted to let someone know, so others are not snarled into this fraud.

PayPal customer in Oregon
Jun 01, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with explanation

Created with Highcharts 4.2.3PayPalComplaint HistoryComplaints10/201312/20131/20142/20144/20145/20146/20148/20149/201410/20142/20153/20155/20156/20158/20159/201511/201500.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPalWrong amount charged or received64.3%28.6%7.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageWrong amount charged or received1.0%1.9%1.0%21.7%72.5%1.9%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact PayPal

https://www.paypal.com
(408) 967-1000
2211 N 1st St
San Jose CA 95131
PayPal
PayPal

Loading similar complaints