PayPal Money Transfers Complaint

Domestic (US) money transfer Wrong amount charged or received wrong amount charged or received

PayPal Money transfers department,

Domestic (US) money transfer Wrong amount charged or received Wrong amount charged or received Michigan

I use paypal to transfer funds for payment and receipt of payment. With respect to payment receipts, paypal recently revised their system to report the amount that was sent to me as the funds transfer total without any regard to the net amount after paypal removes its fee. thus, paypal is over reporting each funds transfer and my total account balance. when asked, paypal states that they can not do anything about this because of their recent changes.

PayPal customer in Michigan
Nov 09, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with explanation

Consumer disputes how PayPal handled their complaint

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(408) 967-1000
2211 N 1st St
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