Review and analysis of over 191 complaints against ERC
ERC consumers have reported over 191 official complaints related to Cont'd attempts collect debt not owed. Out of the 191 consumer complaints against ERC, 10% were disputed by the consumer (i.e. the consumer was not happy with how ERC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against ERC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 59% resulted in non-monetary compensation.
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ERC Debt collection cont'd attempts collect debt not owed debt was paid April 12, 2017 - Enhanced Recovery Company a collection agency is attempting to collect on an alleged debt owed to - a cable company. I had contacted - disputing this alleged debt in which they did not put my account on vacation status which I had informed them to do. The - representative stated they would adjust my bill. I am still a - customer. I received no communication that - was referring my account to a collections agency. After reviewing my credit report is when I noticed that Enhanced Recovery Company was reporting this alleged debt.... |
ERC Debt collection cont'd attempts collect debt not owed debt resulted from identity theft April 7, 2017 - In -/-/- I received a collection notice from ERC on behalf of -. They are attempting to collect a $910.00 debt from an account that was fraudulently opened. The dates for this account are -/-/- opened to -/-/- closed.... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid March 31, 2017 - I am filing a complaint on ERC that has added a collection to my credit report on a debt that is more than 8 years old and should be deleted from my credit record once and for all. This account was with - in 2007 then with - that is logged several kinds of ways on reports to camouflage them selves this account must be delete from my credit report. Credit reports provided as proof.... |
ERC Debt collection cont'd attempts collect debt not owed debt resulted from identity theft March 24, 2017 - I am a victim of identity theft and noticed a collection from I am a victim of identity theft and noticed a collection from -. I 've attempted to dispute multiple times however no response on their end. Not sure what else to do. Police department told me to contact the federal trade commision which I wrote a formal complaint against - in regards to this matter. The FTC also instructed me to complete a id theft affidavit through identity theft.gov. Attached is my document. Thank you. I 've attempted to dispute multiple times however no response on their end. Not sure what else to do. Poli... |
ERC Debt collection cont'd attempts collect debt not owed debt resulted from identity theft March 22, 2017 - I am a victim of identity theft and noticed a collection from Enhanced Recovery. I 've attempted to dispute multiple times however no response on their end. Not sure what else to do. Police department told me to contact the federal trade commision which I wrote a formal complaint against Enhanced Recovery in regards to this matter. The FTC also instructed me to complete a id theft affidavit through identity theft.gov. Attached is my document. Thank you... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine March 21, 2017 - - has put me in collection for a debt that I do not owe. They have never sent any outstanding balance info and never contacted me once about any unpaid debts. I do not have an account with Enhanced Recovery Corp and do not owe them any money.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine March 16, 2017 - I never had a - account in my life and my credit shows that i have iask them to correct this many times and they still have done nothing... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine March 16, 2017 - I have a enhanced recovery collection company trying to collect a debt. I do n't not owe since -/-/2013 and it 's been on my credit report for 4 years I try to call and get things straighten out but they could n't find a account that belongs to me. I no longer know what to do.... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid March 10, 2017 - This company is reporting an amount due to the credit bureaus for an amount that I do not owe. My cell phone bill was paid in full with - when I chose to switch providers.... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid March 8, 2017 - I got a letter from ERC Debt collectors - -, -, FL - - ( - ) - -. I called them an got through after 3 minutes. I told the representative that this is a falsified debt that I have n't had - in over 10 years and it had been paid in full and that my credit was pulled by real-estate lender 's in the past two years and there was no debt from - or anyone trying to collect a debt on - behalf. They said please hold and they hung up got the busy signal on the phone. I called them back went through the same prompts and got the message to please wait for the next availab... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine March 8, 2017 - - is reporting a collection account to - that is not my account. The account is for someone unrelated to me but has the same last name. I have been trying for years to get them to remove it without any help.... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid March 7, 2017 - Received a phone Call from ERC for a debt in - of 2016 Paid debt in full cleared my bank account on - - 2016 still they have not removed derogatory mark from my credit reports even after filing to disputes with the credit bureaus.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine March 7, 2017 - I received collection notices from ERC Collections ( -/-/- ) reference # - due to a - ( cable/internet ) for $300.00 with - # -. I 've disputed this - bill that was placed on my account since move-in date as I 've been calling - since since -/-/- regarding the internet service not working properly. I was told by various customer reps at - that my notes/records of speaking w - reps on internet issues/relocation fee issues have been erased and no longer on Comcast.I have photos of call logs, photos of internet not working properly and records stating my compla... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid March 7, 2017 - I received a letter stating I owe $600.00 to - from a collection agency I called - and when spoke to a phone associate and mention I did n't use - and never use there cable or requested there service he mention a name that I do n't know the person when ask to verify if the information they had on file was correct and I let him know that my SS # is mine but not the name they had on file so was transferred to fraud department I told him the same information but now he would n't give me the name and city were the account was open that I had to submit my ID and a police report so I went... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid March 6, 2017 - This company bought a debt that has been disputed and removed from my credit reports. There is NO CONTRACT or any evidence bearing my signature.... |
ERC Debt collection cont'd attempts collect debt not owed debt resulted from identity theft March 3, 2017 - -, - - SOC SEC # - DOB -/-/- ADDRESS - - - -, - -, FL - Todays date : -/-/- Your company have violated FCRA 615 ( f ) ( 15 U.S.C. -/-/-m ( f ) ) ( f ) Prohibition on sale or transfer of debt caused by identity theft You have not responded to my request to provide me with an investigation report. I need this resolve, under the Fair Credit Reporting Act, these disputed items may not appear on my credit report if they can not be supported by any evidence ( 1 ) In general No person ( company ) shall sell, transfer for consideration, or place... |
ERC Debt collection cont'd attempts collect debt not owed debt resulted from identity theft February 24, 2017 - ERC ACCOUNT NUMBERs : - -/-/- Address : -, -, FL - Phone : - Fax Numbers : - Dear Sir or Madam : I am a victim of identity theft. I am demanding that you reinvestigate my credit file under the Fair Credit Reporting Act Section 611 [ 15 USC 1681I ]. You have no way to ascertain the legitimacy of my action without investigating the items in question. An identity thief used my personal information without my permission to open an account several account in my name this debt is not mine. I have enclosed proof of my identity and a copy of my Identity Theft Report. In accordan... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine February 24, 2017 - this account is not mine. my account with - is active... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid February 23, 2017 - This ERC company do n't understand that I already settled this bill with - - - this is unreal I lost so many point over this I should not have no att bill at all the only bill I had with att I already paid off so I do n't get why they keep harassing me... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid February 21, 2017 - Hi, I had a collection account for a - postpaid phone account which was in collections. I paid the debt in -/-/- through an agreement with the collection company. I just checked my credit report however, and I see that Enhanced Recovery Corp is still reporting - $120.00 unpaid collection account as recently as -/-/-. This is hurting my credit, and they should not be continuing to report the account.... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid February 19, 2017 - Enhanced Recovery Company put a negative item in collections on my report. The company never sent me anything prior to doing so. ERC stated the dept is to - - - but I 've never had services with - - -. After two days of calling - - - and getting nowhere or any verified info of and acct with them, I called ERC and they stated it 's from an old - account that was turned over to - - - after they brought - out. I settled the account with - in -/-/- or -/-/-!... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid February 15, 2017 - This complaint is in reference to account - with Enhanced Recovery Corp. According to my credit report ERC took over this account from - in - of 2016 in which I was not aware of this account until ERC listed it on my credit report -/-/2016. Although the account was assigned to ERC and they had the account listed on my credit report I was instructed for the original creditor ( - ) that I could make the payment to them and they would recall the collection from ERC and have the collection removed from my credit report. On - I made payment to the Original creditor ( - - ... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine February 15, 2017 - I have no knowlegde of this debt and it is shown each of my credit reports.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine February 14, 2017 - I have had so many problems with Enhanced Recovery Corporation, approximately 4 days ago I got an alert telling me my credit report had dropped by more then - points due to a new collection. Since I havent had any new collections show up in years I was confused. I honestly do n't even have any knowledge of owing the original creditor ( - - - ) any money at all. On or around - -, - Enhanced Recovery Corp removed this collection from my report ( or sold it to another company ). Then - - removed the same collection account on or around - -, -. And again - re... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine February 9, 2017 - Enhanced Recovery placed an account from - on my credit report on -/-/-. I called this company and spoke with an agent to find out what this item is, and I was informed it was an - account from -/-/-. I told the guy I do not have an account with -. I called - on -/-/- and I was told I do not have an account and do not owe - any money. I want this account removed from my credit report immedialety because it does not belong to me... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine February 7, 2017 - My mother in law inquired about a product for my wife and I at a previous address. We received a wireless box from - - - which we never ordered. We called them and was instructed to not open it and just to return it back to the post office. We have been harassed by collection letters since 2013. We have responded and disputed all inquiries. We called - - - Billing, Collections and Fraud department. They have no proof or documentation to support this debt as well as not being cooperative. The Fraud dept hung up on my wife. The billing said its valid but have nothing to support... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine February 7, 2017 - I had an account with - in -/-/- this was previously disputed for - $ $ because at & t sold their towers in the area of my employer so my father and I whom both work here could not receive any phone calls while in our job, - agreed and deleted it from our credit report. Now they 're saying I owe a combined about of - sounds like - is trying to combine the - - my father and I owed for termination onto my report only.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine February 6, 2017 - I recently received a notification from a credit monitoring site I utilize that new information was added to my credit report. Upon further investigation I noticed some discrepancies being reported by a collection agency called Enhanced Recovery Company. There was an amount and open date change for this previously disputed account, which from my understanding is called " reaging '' and is illegal according to the FCRA. Enhanced Recovery Company added a new collection account to my credit for a previously disputed and removed account with - -. This account was resold and is now being repo... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine February 4, 2017 - I WAS CHECKING MY CREDIT REPORT AND I AM I UNWARE OF THESE DEBTS FROM THIS COLLECTION AGENCY. I DO HEREBY REQUEST THAT THIS OFFICE PROVIDE ME WITH COMPLETE DOCUMENTATION TO VERIFY THAT I OWE THE SAID DEBT AND HAVE ANY LEGAL OBLIGATION TO PAY THIS DEBT TO ERC. Please provide me with the following : 1.Agreement with the creditor that authorizes you to collect on this alleged debt 2.The agreement bearing my signature stating that I have agreed to assume the debt 3.Valid copies of the debt agreement stating the amount of the debt and interest charges 4.Proof that the Statute of Limitations has not... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine February 4, 2017 - I do not know who erc is. It looks like it 's for - on my report. I had - for several years and - before that. I am not aware of anything on my credit that 's delinquent and I have nothing for this balance. I pay my bills in full every month. I have made several attempts to contact them. This needs to be removed from my credit profile. It is not mine.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine February 3, 2017 - In - received a notification that a new collection had be added to my credit report. The collection is from ERC Account # - in the account of $800.00 with a collection date of - for -. The have added this to all reports - and - ). This collection was previously deleted from my credit report on -/-/- because it was not my debt to begin with. Since then this collection has been readded to my credit report a total of 4 times each time being deleted. The are also each time placing it on my report with a new collection date like the collection is new and reporting as late. ... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine January 31, 2017 - I had a duplicated account created in error by - and this account got forwarded to ERC. I have been disputing this debt for over 2 years and they refuse to remove it from my credit report. I got ahold of - and they self credited the account for $100.00 and made me aware that they would inform ERC of their mistake. I have spoken to ERC and they only give me the run around stating they have let the credit reporting agencies have the updated information. Yet as of -/-/2017 they are still reporting this as a valid collection. I spoke to - and they say that ERC is the one that refuses ... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid January 31, 2017 - I did not receive service as promised by the cell phone provider that ERC is collecting for. I turned in cell phones, and do not owe this balance. I was told my account was going to be cleared to a zero balance.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine January 31, 2017 - Hello I have mailed a debt validation request to ERC due to the fact that they have placed a collection on my credit file for a possible fraudulent account. I have no knowledge of this account. I have not received any information via mail regarding this debt and they have placed it on my credit report. I am in the process of gathering more information to file a police report since this account is not mines. Again, this company has placed a collection on my credit file without sending me any type of notice and I became aware of this because I received an alert via -. I need this account remo... |
ERC Debt collection cont'd attempts collect debt not owed debt resulted from identity theft January 30, 2017 - This formal complaint concerning and - their business practices.ERC is reporting a debt is not mine This bureau continue to report inaccurate information. In the years from - my identity was stolen. I discovered this because an auto loan was opened and several inquiries, where someone has continued to apply for credit in my name.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine January 23, 2017 - After cancelling - I was informed that I would receive a kit to send back equipment but that was never received. Equipment was left with landlord and I no longer have -.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine January 21, 2017 - Enhanced Recovery has added a collection from - - to my credit report. The debt is not mine. In addition, I have received no correspondence from Enhanced Recovery validating any debt I owe to - - - or verifying that this is my debt.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine January 15, 2017 - There is a charge on my acct says opened -/-/- and reported -/-/- this is not mine.... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid January 13, 2017 - I dropped - due to charges on my bill that were incorrect. These were overage data charges, which I had - alert me when our family would be going over the data plan, which they had BUT in this particular month, they did not for some reason which left my phone bill which would be normally $300.00 to $1000.00, in which - only agreed to discount $200.00 for being a loyal customer. Cell phones were returned to - - collection noticed mailed out to me about a month later with the amount of the outstanding charges AND the - cell phones.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine January 13, 2017 - Today I checked my - credit report and I found a debt collection mark ( -/-/- ) on my report, which greatly impact my credit score. The agency is Enhanced Recovery Corp located in - - -, -, - -. The original creditor is -. But from -/-/- to -/-/-, my phone ( - ) service company is always - - -. I never owed any money to -. I called ERC and tried to tell them that I am the victim of identity theft and please remove the collection. ERC told me that the address is in - on their file. However, I have lived in - -, - for more than tw... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid January 12, 2017 - I had a letter from them when paid the debt many months ago.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine January 10, 2017 - I have been called repeatedly for at least 6 months by a caller ID identifying itself as -, NJ and a phone number. I never picked up as know no one in -. Today they called and left a message : '' Hello we have a message from ERC. This is a call from a debt collector. Please call - and provide the following reference number -. Thank you. '' I think this is a scam as I have no bad debt. I just got my - free credit reports that I am allowed per year and none say anything about any collections due. I am worried that they may damage my credit so I want you to get them to realize th... |
ERC Debt collection cont'd attempts collect debt not owed debt resulted from identity theft January 8, 2017 - I was a victim of identity theft and noticed a collection from ENHANCED RECOVERY CORP I 've attempted to dispute multiple times however no response on their end. Not sure what else to do. Police department told me to contact the federal trade commision which I wrote a formal complaint against ENHANCED RECOVERY CORP in regards to this matter. The FTC also instructed me to complete a id theft affidavit through identity -. Attached is my document. Thank you... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine January 7, 2017 - I did not owe the debt and it was disputed on my credit by -. It is no longer owed but a different collector is requesting the debt.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine January 7, 2017 - My identity was stolen... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid January 7, 2017 - I contacted Enhanced Recovery Corp on -/-/2016 and paid my debt in full. Over 60 days has passed and they have not reported to - that the account has been resolved.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine January 5, 2017 - A collections report keeps appearing on my Credit Report for a debt that is not mine and I am never notified of the debt until it appears on my Credit Report.... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid January 4, 2017 - occasionsSwitched cell phone carriers from - to - on -/-/-. The final - bill was brought to - and they mailed us - pre-paid - cards with the early termination and fees total. We sent everything to - and paid the outstanding balance so that we had a zero balance. The following month we received another bill from - stating we owed another month of service totaling approximately $280.00. We contacted - and explained we have all the documentation proving we had paid everything in-full and no longer was with them, but they were adamant we owed the money for a dif... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine December 30, 2016 - This was opened by - on -/-/2016 but I did have this service for over 2 years and when the account was closed I had no pending payments.... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine December 29, 2016 - I have been having problems with this company called Enhanced Recovery LLC collection agency. They have been continuing a collection on my account for awhile even after I have explained to them I do not owe this account. I have asked them to give documentation with my signature proving that I am the owner of this account, they refuse to. I have been dealing with this company for awhile and want them to remove this inaccurate information as it is hurting my character and credibility. This company can not send me the original contract proving this debt to be mine. I want them to remove this inac... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine December 27, 2016 - This debt does not belong to me yet creditor has on my report... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine December 26, 2016 - I was - at the time when this debt occurred... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid December 23, 2016 - I paid charter communications through Enhanced Recovery system and it is still reporting unpaid. I have proof letter from them. Account # -... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine December 16, 2016 - No knowledge of said debt.... |
ERC Debt collection cont'd attempts collect debt not owed debt resulted from identity theft December 16, 2016 - I was a victim of identity theft and noticed a collection from ENHANCED RECOVERY I 've attempted to dispute multiple times however no response on their end. Not sure what else to do. Police department told me to contact the federal trade commision which I wrote a formal complaint against ENHANCED RECOVERY in regards to this matter. The FTC also instructed me to complete a id theft affidavit through identity theft.gov. Attached is my document. Thank you... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine December 16, 2016 - I have no knowledge of this debt... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine December 15, 2016 - Over the course of the past year, I have received numerous calls from ERC ( a debt collection agency ) about an unpaid - phone bill in the amount of $480.00. This debt was incurred by someone living in a different area of -, Fl. Inspite of my denial of being the responsible party, my stating my address ( at which I have lived for the past 30 yrs ), and providing the last 4 digits of my SSN, they persisted in calling. AT NO TIME did I receive any written notice of debt. While checking my credit score I noticed that my - credit score had dramatically fallen. Upon further investigation... |
ERC Debt collection cont'd attempts collect debt not owed debt is not mine December 12, 2016 - Sent my personal information to third party without my approval and havent reached out to me personally about any debt i owe. Its not my debt i paid what was due for cancellation when i cant elled my sercvices but on my credit report it shows that i owe - different collection agency.... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid December 6, 2016 - - agree to disconnected service after they try to raise price I send back their equipment and was told no longer owe anything, but the invoice was sent out by mistake.... |
ERC Debt collection cont'd attempts collect debt not owed debt resulted from identity theft December 6, 2016 - ENHANCED RECOVERY CO ACCOUNT NUMBERs : - - -/-/- -, -, FL - Phone : - ATTENTION TO DISPUTE DEPARTMENT : Dear Sir or Madam : I am a victim of identity theft. An identity thief used my personal information without my permission to open an account several account in my name this debt is not mine. I have enclosed proof of my identity and a copy of my Identity Theft Report. In accordance with the Fair Debt Collection Practices Act, I am asking you to stop collection proceedings against me and stop communicating with me about this debt, except as the Fair Credit Reporting Act ... |