ERC Debt Collection Complaint

ERC Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Florida

occasionsSwitched cell phone carriers from - to - on -/-/-. The final - bill was brought to - and they mailed us - pre-paid - cards with the early termination and fees total. We sent everything to - and paid the outstanding balance so that we had a zero balance. The following month we received another bill from - stating we owed another month of service totaling approximately $280.00. We contacted - and explained we have all the documentation proving we had paid everything in-full and no longer was with them, but they were adamant we owed the money for a difference of - days between the billing cycle and when we actually left their service. We tried on several occasions to correct the problem, but it was to no avail. After a few months we found that - had actually put us in collections and it was having a negative effect on our credit scores and history. We started receiving repeated phone calls from a collection company ( ERC ), but again they just wanted the money and did n't want to hear anything but how we were going to pay it off. We finally researched how to file a complaint against these companies for their actions are awaiting resolution.