ERC Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

ERC Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Florida

Over the course of the past year, I have received numerous calls from ERC ( a debt collection agency ) about an unpaid - phone bill in the amount of $480.00. This debt was incurred by someone living in a different area of -, Fl. Inspite of my denial of being the responsible party, my stating my address ( at which I have lived for the past 30 yrs ), and providing the last 4 digits of my SSN, they persisted in calling. AT NO TIME did I receive any written notice of debt. While checking my credit score I noticed that my - credit score had dramatically fallen. Upon further investigation, I discovered that ERC had filed a collection notice with -. I disputed this action with - and the - ( - ). - backed ERC. The - investigated and found in my favor. ERC sent a letter to the - basically saying oops its not our fault. To this date I have not heard a peep from ERC

ERC customer in Florida
Dec 15, 2016

* Source: CFPB Complaint Database

ERC response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact ERC

https://pay.ercbpo.com/app/default.aspx
(800) 861-9730 
[email protected]
8014 Bayberry Rd 
Jacksonville FL 32256

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more