Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine
ERC Debt collection department,
Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Texas
I had a duplicated account created in error by - and this account got forwarded to ERC. I have been disputing this debt for over 2 years and they refuse to remove it from my credit report. I got ahold of - and they self credited the account for $100.00 and made me aware that they would inform ERC of their mistake. I have spoken to ERC and they only give me the run around stating they have let the credit reporting agencies have the updated information. Yet as of -/-/2017 they are still reporting this as a valid collection. I spoke to - and they say that ERC is the one that refuses to send them a release of obligation therefore they can not erase it. Between ERC and - they keep putting the blame on one another. Please investigate.
ERC customer in Texas
Jan 31, 2017
* Source: CFPB Complaint Database
ERC response to complaint:
Closed
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://pay.ercbpo.com/app/default.aspx |
| Phone | (800) 861-9730 |
| [email protected] | |
| Address | 8014 Bayberry Rd Jacksonville FL 32256 |
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