Review and analysis of over 19 complaints against Homebridge Financial Services, Inc.
Homebridge Financial Services, Inc. consumers have reported over 19 official complaints related to Application, originator, mortgage broker. Out of the 19 consumer complaints against Homebridge Financial Services, Inc., 16% were disputed by the consumer (i.e. the consumer was not happy with how Homebridge Financial Services, Inc. responded to their complaint) and 100% were processed in a timely manner. 21% of consumer complaints against Homebridge Financial Services, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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Homebridge Financial Services, Inc. Mortgage application, originator, mortgage broker August 1, 2016 - First of let me say for a manager to start yelling at a customer is beyond belief. I reluctantly dealt with - and it was one of the worst things I could do. She constantly made excuses, would not call me back or answer questions. I got answers from another lender. She told me that I did not qualify for a loan because the loan to debt ratio was -. Another lender told me -, and I called her numerous times because I wanted to know, would I qualify if I paid off my - car loan. So it would not be considered debt if it were not there. She never even mentioned any other options after runn... |
Homebridge Financial Services, Inc. Mortgage application, originator, mortgage broker April 21, 2016 - I - - am a local - -. I had a listing where a homebridge employee ( - - ) was helping a buyer obtain financing to purchase the home. - -, Branch Manager - HomeBridge Financial Services , Inc . - - - - # - -, NC - o : ( - ) - f : ( - ) - - : -- web : www.HomeBridge.com- On -/-/2016 the lender called me on the phone and started cussing and yelling at me. I asked that he not contact me and disconnected the call. On Apr -, 2016, at - -, - - - -- - ; wrote : - - is copied on thi... |
Homebridge Financial Services, Inc. Mortgage application, originator, mortgage broker April 20, 2016 - I was browsing local lenders on - and - websites to find a local mortgage lender. I noticed there are several mortgage loan officers at our local Homebridge Financial Services branch that are not advertising their license number. Before I apply anywhere for a home loan, I 'd like to research and review their employment history to see how knowledgeable they are. The last time I gave my personal information for a home loan, I had a bad experience so I am very cautious. It 's my understanding that each loan officer is required to display their license number. I even noticed that one of thei... |
Homebridge Financial Services, Inc. Mortgage application, originator, mortgage broker December 12, 2015 - As first time homebuyers, my wife and I discovered that the Maryland Mortgage - offered a home credit that would turn 25 % of our mortgage interest deduction into a tax credit. This incentive would really help our ability to afford a home, so I sought out a lender that was qualified to complete loans that participated in the program and would provide us with the tax credit. The tax credit certificate must be obtained on a homebuyer 's behalf by an approved lender. Our lender failed to register us for the tax credit as he said he had done so we will not receive the tax credit certificate a... |
Homebridge Financial Services, Inc. Mortgage application, originator, mortgage broker October 30, 2015 - We called to begin the loan process -/-/- with a - at - - - and signed our application docs right away. Once requested, we handed in all of our underwriting docs within a few days. We requested an - - closing date. Because we were unsure if our builder would be ready on that date ( new construction ) they decided to use the date of - -. We were fine with that. They ensured they would do their best to beready by - - just in case. As we got closer the builder informed us the house would be ready to close on - -. We relayed that informaion to the broker. T... |
Homebridge Financial Services, Inc. Mortgage application, originator, mortgage broker October 26, 2015 - We just finished doing a refi to remove PMI off our mortgage with no cash out and now we are paying more on the back end while they only eliminated - of the $600.00 PMI monthly. Today, not even making the first payment for another week, they send me a flyer in the mail on how I can eliminate the entire PMI as part of the new program they have. ... |
Homebridge Financial Services, Inc. Mortgage application, originator, mortgage broker July 20, 2015 - We applied for a VA mortgage loan with Homebridge Financial Services. We were assured numerous times by our representative with Homebridge that we would be able to do a loan modification on our VA loan after closing since we would be making a substantial payment soon after closing. However, we are now being told that such loan modifications are not available on VA loans. We have a larger payment that we expected to have because of this mis-information and we will have to pay thousands of dollars to refinance the loan to reduce that payments as planned. ... |
Homebridge Financial Services, Inc. Mortgage application, originator, mortgage broker June 12, 2015 - - with HomeBridge Financial Services delayed the closing for 15 days. We had asked from the very beginning if it was feasible to close this in 30 days he assured us it was, knowing the clients low credit score and harder qualification process. The week of closing he was requesting verification on renters history which should have been dealt with way earlier. He was not getting any response from the Rental office for days. After we found out the hang up was he never send them a Release from the tenant to request this information and they asked for it multiple times. It took the selling and b... |
Homebridge Financial Services, Inc. Mortgage application, originator, mortgage broker June 8, 2015 - There was lack of communication from the lender, HomeBridge, and the Buyer and Seller involved in the deal. The lender kept pushing back the closing when they told us it could be done in 30 days. There were just excuses and really no concrete reason for the delay. At first it was because of the buyer 's verification of rent ; but, it was a simple needing the buyer to sign a release form to allow the rental agency to send the documents to the lender. After that I do n't know what the reason was for a 2 week delay in closing. It was a lot of simple mistakes and not owning the issue. Luckily we c... |
Homebridge Financial Services, Inc. Mortgage application, originator, mortgage broker June 5, 2015 - I tried to purchase a condo in - - south Carolina. The bank that I dealt with ( Home Bridge Financial Services ) waited until the day of closing to tell me that I could not rent this unit out so I had to get a different loan for 3 % higher than the - they was already charging me. I had already paid out Earnest Money, Appraisal Fees, and Home inspection Fees. Costing me over $2000.00 and lots of time. These financial institutions needs to be takin out of business. ... |
Homebridge Financial Services, Inc. Mortgage application, originator, mortgage broker May 1, 2015 - I asked a loans officer who had previously help me obtain a previous mortgage what thee estimated cost would be for a new mortgage for a new home I wanted to look. I wanted to get ahead of the curve by knowing what my estimated closing cost were and the rate based on current 30 year fixed rates. However, the loan officer took it upon herself to pull my previous file and run my credit with out my permission. It came as a shock when she sent me the credit report. The officers name is - - from - - -. NMLS # - - # - ... |