Homebridge Financial Services, Inc. Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Homebridge Financial Services, Inc. Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Texas

I asked a loans officer who had previously help me obtain a previous mortgage what thee estimated cost would be for a new mortgage for a new home I wanted to look. I wanted to get ahead of the curve by knowing what my estimated closing cost were and the rate based on current 30 year fixed rates. However, the loan officer took it upon herself to pull my previous file and run my credit with out my permission. It came as a shock when she sent me the credit report. The officers name is - - from - - -. NMLS # - - # -

Homebridge Financial Services, Inc. customer in Texas
May 01, 2015

* Source: CFPB Complaint Database

Homebridge Financial Services, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Homebridge Financial Services, Inc.Complaint HistoryComplaints10/20124/20135/201310/20135/20149/20143/20155/20156/20157/201510/201512/20154/20168/201600.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Homebridge Financial Services, Inc.Application, originator, mortgage broker73.7%21.1%5.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker2.4%74.6%8.2%5.3%1.1%6.3%1.3%0.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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