Homebridge Financial Services, Inc. Mortgage Complaint

Homebridge Financial Services, Inc. Mortgage department,

FHA mortgage Application, originator, mortgage broker Ohio

- with HomeBridge Financial Services delayed the closing for 15 days. We had asked from the very beginning if it was feasible to close this in 30 days he assured us it was, knowing the clients low credit score and harder qualification process. The week of closing he was requesting verification on renters history which should have been dealt with way earlier. He was not getting any response from the Rental office for days. After we found out the hang up was he never send them a Release from the tenant to request this information and they asked for it multiple times. It took the selling and buying agent to help with this and get him the information needed. At this point we just needed a day more to get it closed said -. We had to extend the contract for another 2 weeks with a total of - Extensions. Very unprofessional and he was not up front just leading us on thinking he can make it happen and then did not come through. His manager - - got involved and assured us they were working really hard on this file. I believe that was true but not until the last 2 weeks of the process which was after we should have closed. My buyers were very frustrated with the process and it did cost them more money since we did not close - - and they had to pay another months rent. Closing was finalized on Friday, - - at the very end of the day with the money not clearing until Monday. I do n't want any other buyers having to go through what my buyers had to experience.