Review and analysis of over 52 complaints against Ally Financial Inc.
Ally Financial Inc. consumers have reported over 52 official complaints related to Communication tactics. Out of the 52 consumer complaints against Ally Financial Inc., 15% were disputed by the consumer (i.e. the consumer was not happy with how Ally Financial Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Ally Financial Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 21% resulted in non-monetary compensation.
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Ally Financial Inc. Debt collection communication tactics frequent or repeated calls December 24, 2016 - Ally Auto Financial. My name is - and I have a loan with this bank since the spring of 2014. I have paid my car without no late payments and recently they have elevated my interest rate when I sign up for a fix rate loan. I remember the original contrac stated that my amount was about $360.00 and I always paid $400.00 or more. I have ask them for the original contract and they keep on calling me. Just now on xmas eve calling me. I remember changing my payment date to every 30 of every month and I recently send a payment of $260.00 and when I get pay this friday I will send a second pa... |
Ally Financial Inc. Debt collection communication tactics frequent or repeated calls December 21, 2016 - Repeated calls to our home, and both cell phones from this number claiming to be ally credit ( my husbands car leasing company ) for a few days and then -/-/- they called all three numbers within seconds. Gave false information and wanted our loan and or social security number when I returned called them. When I questioned them they gave false information on who they were and I reported them to the fraud dept of Ally bank but they are harassing consumers and need to be stopped. They are calling from - and telling me their call back number is - both numbers are NOT ALLY bank numbe... |
Ally Financial Inc. Debt collection communication tactics frequent or repeated calls May 24, 2016 - Ally financial continues to call my home and cell phone number to collect a debt from someone who is not a member of my household. This frequent and repeated calls happens multiple times a day despite me telling them that I do not know where this person is or how to find them. I tell the representatives of this company not to call me again but they continue to do so even though I have no information to provide them. ... |
Ally Financial Inc. Debt collection communication tactics called after sent written cease of comm May 22, 2016 - Repeat ly calls 7 days a week 6 times a day for months this is my work ph and I asked to stop and they refuse and I am not even behind I have - payments left ... |
Ally Financial Inc. Debt collection communication tactics frequent or repeated calls November 14, 2015 - They call 3-4 times per hour everyday. Never leave a message they try my house then cell phone so I end up have up to 8 calls per hour for 12 hours a day. If they want to teach someone they should leave a message. ... |
Ally Financial Inc. Debt collection communication tactics frequent or repeated calls November 11, 2015 - Continuous calling back to back starting at the top of the hour. They would call around - then again at -. I was only3 days past due and paying on a Friday. I had my bill scheduled to pay then. ... |
Ally Financial Inc. Debt collection communication tactics used obscene/profane/abusive language November 3, 2015 - I answered the phone call and when I explained that the car is actually my sisters and she 'd be the - to contact for payments. The collector yelled at me in an extremely aggressive manner that he 'd be calling me again and hung up before I could finish explainin I 'd call her to see what was going on. I feel extremely attacked for aggressive tone of the phone call. ... |
Ally Financial Inc. Debt collection communication tactics frequent or repeated calls July 17, 2015 - Repeated phone calls even after a payment arrangement has been made ; calling - minutes apart during work hours ( -/-/15 ) ; when calls are answered they will automatically go to hold and then disconnect after - minutes ; callers have been rude and made insensitive remarks ; when a payment arrangement has been made company called - times in a row first thing in the morning payment was expected even though there was still over - hours to make payment as agreed ; when a supervisor is asked for due to poor or rude communciation it is often stated that no supervisor is available ... |
Ally Financial Inc. Debt collection communication tactics called after sent written cease of comm June 24, 2015 - - SKIP TRACED AND ILLEGALLY RAN BACKGROUND ON MY WIFE FOR ALLY FINANCIAL TO WHOM WAS PAID OFF -/-/2015 AND KEPT HARASSMENT UP FOR DAYS AFTERWARD VIA CALLING MY CELL NUMBER - IN VIOLATION OF T.C..P.A AND FDCPA AND FCRA NON VALIDATION OF DEBT ETC..SENT, THE NUMBER ASKED TO CALL WAS - FOR CASE NO -, NOTICE NO DATE -... |
Ally Financial Inc. Debt collection communication tactics frequent or repeated calls June 18, 2015 - We have a loan with ally auto. We have missed - payments due to some unfortunate events. I called them and made payment arrangements I paid - last week and - next week on - - 2015. They accepted and said the calls would stop. During that phone call the lady stated that ally can reposes the car without sending a letter or informing us because they already sent a letter -. So the lady stated the calls would stop. Made the - payment and next week as i stated the rest of the payment ally keeps callings us nonstop - times a day or more. We tell them we made an arrangement al... |
Ally Financial Inc. Debt collection communication tactics frequent or repeated calls June 9, 2015 - Ally Auto repeatedly calls me throughout the day. It has not became - a day they are contacting me. I have already told them - the constant phone calls need to stop. They continue to do it. I have threatened them with legal action but they do not listen. At this point I am writing to complain as well as looking to take the legal action further. I already contacted a lawyer about it. ... |
Ally Financial Inc. Debt collection communication tactics frequent or repeated calls May 29, 2015 - I have a auto loan with Ally. They call me - times a day once I am - day late. They continue to call even after I have scheduled an automatic payment to come out of my checking acct. I called them and told them it was scheduled and to please stop calling. They then try to get me to make the payment sooner and continue to remind me my payment is due on the - of the month. My payment is scheduled for -/-/2015. I have never been 30 days past due. This is annyoying. I also receive text messages from them. Please make them stop! Once I speak with them and advised of payment being mad... |
Ally Financial Inc. Debt collection communication tactics frequent or repeated calls March 21, 2015 - I field a complaint with CFPB regarding to Ally to resolve a matter. However Ally is calling me on an automatic system and blocking their phone calls without resolving these matters. They call my house all day long more than - times. We are in dispute and they refuse to resolve the matter as I am waiting for a supervisor to return a phone call to me however this is an automatic system and then they block the calls the rest of the day. ... |