Ally Financial Inc. Debt Collection Complaint

Auto Communication tactics frequent or repeated calls

Ally Financial Inc. Debt collection department,

Communication tactics Frequent or repeated calls New York

Ally Auto Financial. My name is - and I have a loan with this bank since the spring of 2014. I have paid my car without no late payments and recently they have elevated my interest rate when I sign up for a fix rate loan. I remember the original contrac stated that my amount was about $360.00 and I always paid $400.00 or more. I have ask them for the original contract and they keep on calling me. Just now on xmas eve calling me. I remember changing my payment date to every 30 of every month and I recently send a payment of $260.00 and when I get pay this friday I will send a second payment before the end of the month please ask them to send me the original contact for - - and my ss # *********** I did a name change and my formal name was - when I purchase the car. I need to see also a history of all my payments. Help me they call me every day even on weekends. I am closed to pay the loan and I have about two years left and now this company coming up with new charges

Ally Financial Inc. customer in New York
Dec 24, 2016

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with explanation

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
[email protected]
P.O. Box 380901
Bloomington MN 55438

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