Ally Financial Inc. Debt Collection Complaint

Auto Communication tactics frequent or repeated calls

Ally Financial Inc. Debt collection department,

Communication tactics Frequent or repeated calls Pennsylvania

Repeated calls to our home, and both cell phones from this number claiming to be ally credit ( my husbands car leasing company ) for a few days and then -/-/- they called all three numbers within seconds. Gave false information and wanted our loan and or social security number when I returned called them. When I questioned them they gave false information on who they were and I reported them to the fraud dept of Ally bank but they are harassing consumers and need to be stopped. They are calling from - and telling me their call back number is - both numbers are NOT ALLY bank numbers. The supervisor game me false information - ID # -. I called them back to stop the harassment. These numbers are now blocked from my home and cell phones but they are trying to scam.

Ally Financial Inc. customer in Pennsylvania
Dec 21, 2016

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3Ally Financial Inc.Communication tacticsSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tacticsSource: Consumer Financial Protection Bureau

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
corporatefinance@ally.com
P.O. Box 380901
Bloomington MN 55438

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