Review and analysis of over 16 complaints against USAA Savings
USAA Savings consumers have reported over 16 official complaints related to Advertising and marketing. Out of the 16 consumer complaints against USAA Savings, 0% were disputed by the consumer (i.e. the consumer was not happy with how USAA Savings responded to their complaint) and 100% were processed in a timely manner. 19% of consumer complaints against USAA Savings resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 31% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
USAA Savings Credit card advertising and marketing August 19, 2016 - USAA keeps sending me credit card offers. Originally they sent them to me. When i complained, the just changed the name on the address to one of my daughters, who does not live with me. I complained again, and told USAA to never send anything to my address. Now I am getting credit card offers from USAA addressed to my other daughter. Both my daughters are fully grown and have been out of the house for years. My address has even changed since my daughters last lived with me. USAA claims to be such a friend to the veterans, but I 'm a vet, and they are a - to me. Please make them stop marketi... |
USAA Savings Credit card advertising and marketing June 9, 2016 - I am a member at - ( - ). At - I have an - credit card. This card had a promotion going through - -, 2016, to make five purchases, each & gt ; $25.00 to get a $10.00 bonus credit to the account. I complied with terms, and - agrees. - has not complied, and they acknowledge so. This bonus is a marketing promotion, a small amount for each customer ; however, there is a disclosure/compliance issue now, many - customers in Massachusetts, where I live, and across the US, may be also affected - possibly all who have - cards there. - has not credited the bonus as ... |
USAA Savings Credit card advertising and marketing April 15, 2016 - Credit card offer online showed - bonus points for spending $25.00 or so, for about - different purchases before a certain date. We tried signing up for the service online and it has come time for the bonus points to show and it looks like it has not worked. Yet I spent well beyond the bonus requirements. The online system for signing up for the bonus was not effective in working with my submission and success in meeting the requirements. ... |
USAA Savings Credit card advertising and marketing April 1, 2016 - Like many USAA members, last fall I received an email offering a $200.00 statement credit if I would open a new USAA MasterCard account before - -, 2015 and make - purchases by - -, -. My credit rating is well over -, and I get lots of credit offers, which I usually ignore. This - got my attention since it was a decent bonus, and was sponsored by, and came from, USAA. While I certainly did n't need another card, I took the bait and applied. I met ALL of the requirements in a timely manner, but after many months my $200.00 credit never showed up. After - unprodu... |
USAA Savings Credit card advertising and marketing February 23, 2016 - I am sick and tired of getting credit card, loan, and insurance mail from USAA. I 've called these - and told them I 'm not interested in there products, but I still keep getting mail from them. I want it stopped. ... |
USAA Savings Credit card advertising and marketing January 15, 2016 - I applied and got approved for USAA - World MasterCard. It came with a $200.00 statement credit offer if I make - purchases by - -, 2016. After I made - purchases, I called USAA customer service to check when the statement credit will be issued. USAA denied the existence of this offer ... |
USAA Savings Credit card advertising and marketing June 12, 2015 - - partner and affiliate of - - sold a product with a false description. Theyhad claimed that their mining product Hashlets '' they were selling were obsolete-proof, guaranteed to never break down and always remain profitable. - - - - - - is preparing to shut down all operations and run off with customer 's money. I have attached the necessary documents in this file to support my claims against these charges. - - and - has intentionally defrauded customers, lied to customers, and operated illegally. In addition they have also refused access to the products a... |