USAA Savings Credit Card Complaint

Advertising and marketing

USAA Savings Credit card department,

Advertising and marketing Texas

I applied and got approved for USAA - World MasterCard. It came with a $200.00 statement credit offer if I make - purchases by - -, 2016. After I made - purchases, I called USAA customer service to check when the statement credit will be issued. USAA denied the existence of this offer

USAA Savings customer in Texas
Jan 15, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with monetary relief

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How USAA Savings handles Advertising and marketing complaints

Created with Highcharts 4.2.3USAA SavingsComplaint HistoryComplaints7/201211/20128/20138/20142/20153/20155/20156/20157/20151/20162/20164/20166/20168/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3USAA SavingsAdvertising and marketing50.0%18.8%31.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAdvertising and marketing0.0%19.9%3.4%1.3%0.4%12.3%62.4%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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