USAA Savings Credit Card Complaint

Advertising and marketing

USAA Savings Credit card department,

Advertising and marketing Wisconsin

- partner and affiliate of - - sold a product with a false description. Theyhad claimed that their mining product Hashlets '' they were selling were obsolete-proof, guaranteed to never break down and always remain profitable. - - - - - - is preparing to shut down all operations and run off with customer 's money. I have attached the necessary documents in this file to support my claims against these charges. - - and - has intentionally defrauded customers, lied to customers, and operated illegally. In addition they have also refused access to the products and services customers have purchased and halted operations completely. - - has also attempted to scrub the internet of all incriminating information regarding their fraudulent operations. Even their websites - and - no longer exists. Furthermore it is public knowledge that the - Securities and Exchange Commission is investigating - -, - and - - for - -. In addition I have learned that the Federal Bureau of Investigation and the - Department of Justice are also involved. - - has allegedly fled to - in an attempt to escape the - Government and the charges he now faces. Over the course of the past 4 months I have attempted - to dispute this transaction with USAA, - times being declined because it was not submitted within their 60 days of the transaction date. I also bank with - - - and they have the same 60 day policy however since the case was about fraud and the fact that the SEC was involved, they initiated the dispute and I was returned my $26000.00.

USAA Savings customer in Wisconsin
Jun 12, 2015

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3USAA SavingsComplaint HistoryComplaints7/201211/20128/20138/20142/20153/20155/20156/20157/20151/20162/20164/20166/20168/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3USAA SavingsAdvertising and marketing50.0%18.8%31.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAdvertising and marketing0.0%19.9%3.4%1.3%0.4%12.3%62.4%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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