USAA Savings Credit Card Complaint

Advertising and marketing

USAA Savings Credit card department,

Advertising and marketing Nebraska

I am sick and tired of getting credit card, loan, and insurance mail from USAA. I 've called these - and told them I 'm not interested in there products, but I still keep getting mail from them. I want it stopped.

USAA Savings customer in Nebraska
Feb 23, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

Company profile

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How USAA Savings handles Advertising and marketing complaints

Created with Highcharts 4.2.3USAA SavingsComplaint HistoryComplaints7/201211/20128/20138/20142/20153/20155/20156/20157/20151/20162/20164/20166/20168/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3USAA SavingsAdvertising and marketing50.0%18.8%31.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAdvertising and marketing0.0%19.9%3.4%1.3%0.4%12.3%62.4%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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