Review and analysis of over 42 complaints against Ford Motor Credit Company
Ford Motor Credit Company consumers have reported over 42 official complaints related to Taking out the loan or lease. Out of the 42 consumer complaints against Ford Motor Credit Company, 26% were disputed by the consumer (i.e. the consumer was not happy with how Ford Motor Credit Company responded to their complaint) and 100% were processed in a timely manner. 7% of consumer complaints against Ford Motor Credit Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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Ford Motor Credit Company Consumer Loan taking out the loan or lease May 3, 2016 - I turned in my - 2013 and took about another lease with - - -. They were supposed to make pay off the car and did so too late. After having Ford Credit calling me to make payments I repeatedly called - - - to pay the car off before the due date. They assured me they would and they did n't. They paid the car off 30 days after its due date and Ford Credit reported it under my namemail to the credit bureau. I have a letter from Ford Credit and - - - stating that they would resolve this and it is still showing in my credit. ... |
Ford Motor Credit Company Consumer Loan taking out the loan or lease March 23, 2016 - addition to complaint -. I have - viable candidates to take over the truck lease I was left with through my boyfriends death. It was a joint lease. He has passed. leaving me. Again ... - people from - called me but refused to give their last names or ID # or any way for me to designate who I spoke to other than " - '' and " -. '' They still will not provide me with the paper work my boyfriends started to remove me from the lease, they act as if it doesn ' t exist. and if it does n't that 's fine, they should n't tie my hands then by acting like - is the only account holde... |
Ford Motor Credit Company Consumer Loan taking out the loan or lease March 9, 2016 - -/-/- - - - sold me a used - Ford Cmax. FordCredit & dealer ran - hard inquiries on my credit, offered 5.55 % same as lender I had, so I went w/FordCredit. The car was being prepped so I returned the next day to sign. -/-/- FordCredit ran another hard inquiry ; dealer said my Fico was lower today so interest is raised to 7.5 %. I protest it 's Ford 's - hard inquiries pushing it down. We settled at 6.55 % with $2000.00 down, monthly pymt of $240.00 mo/60 mos. No negotiation on car price. A team member brought a warranty, saying the car needs one as i... |
Ford Motor Credit Company Consumer Loan taking out the loan or lease March 8, 2016 - I went to a dealership in - Texas and bought a new F 250 I was approved for Ford Motor Credit if 5.45 interest rate after I signed legal documents and I left the finance manager printed out new copies and send them to Ford Motor Credit with my signature that she [email protected]. this all took place on - - of 2015 the dealer admitted to fault my first payment was due on - - I file a complaint with Ford Motor Credit on - - of 2015 I was told that it would not go on my credit as long as the company was at fault the company was at fault speaking about the dealer. I file a complain... |
Ford Motor Credit Company Consumer Loan taking out the loan or lease taking out the loan or lease November 28, 2015 - I previously submitted CFPB complaint # -. - - of Ford Credit stated in her response to the CFPB complaint that a 30 day late pay for - 2014 is NOT being reported by - -. I have highlighted this statement on page - of - of attachments ( Ford Credits response ). 30 day late pays ARE being reported on my - and - for - of 2014. I have attached hereto ( i.e. pages - of - and - of - ). ... |
Ford Motor Credit Company Consumer loan taking out the loan or lease October 17, 2015 - At - - in - I took in a Certified Vehicle Certificate for a - Ford Mustang GT convertible which was not granted not disposed in my favor. I was treated unfairly, harassed, insulted by Visitors, Customers and entire staff at - - in -. I was informed by employee that nothing was in it for them, so they could n't grant my certificate. ... |
Ford Motor Credit Company Consumer loan taking out the loan or lease October 13, 2015 - In - I received a letter in the mail from Ford. The letter contained my lease account number, make, model, year and balance of my current leased vehicle. The letter also had an offer from Ford - in large letters : Enjoy new. NowBuy or lease a new vehicle with Ford Credit and Ford will make up - payments on your car lease. - See letter from Ford attached ) Based on this letter, I went to Ford and turned in my car 3 months early, leased a new Ford and financed through Ford credit. The payments on my -/-/- Escape were $240.00 ; payment on my new lease vehicle, a -/-/- Escape ... |
Ford Motor Credit Company Consumer loan taking out the loan or lease September 18, 2015 - I contacted Lincoln Automotive Financial Services for a lease payoff on - occasions. I was quoted a dollar amount. When the dealer called to confirm the payoff amount for my early lease termination, he was instructed to call the dealership I leased the vehicle from ( - - - in - ). The payoff amount quoted was $1000.00 higher. I contacted the dealership and was told this was due to the early termination fee the dealership charges for terminating the lease early. I was not returning the vehicle to the dealership, it was being purchased by a new dealership. He could not substanti... |
Ford Motor Credit Company Consumer loan taking out the loan or lease September 11, 2015 - On - - I submitted a Right of Rescission letter to Ford Credit. I know that they ( Ford Credit - received the letter as I have a screen shot from the USPS showing that it was delivered. As per - U.S.C. -, the creditor has twenty - 20 - days to respond and return all of my property. It has been over 60 days and they have not responded. I have not received any correspondence by mail from Ford Credit. It is my understanding as per the code, ), '' within 20 days after receipt of a notice of rescission, the creditor shall return to the obligor any money or property given as ear... |
Ford Motor Credit Company Consumer loan taking out the loan or lease June 9, 2015 - When i was talking to the salesman ( - and the sales manager - - - they were offering me $11000.00 for my trade in car and a extra 55 days until my - payment was due along with a special finance at 3.9 % with a $1500.00 trade in assistance and $1500.00 in rebates. They tried to get me to pay the down-payment before i actually got to see the contract. So after waiting a lengthy amount of time and also continuously being pressured to make the down payment before i saw the contract i got a little suspicious and really wanted to see the contract before anything else was discus... |
Ford Motor Credit Company Consumer loan taking out the loan or lease May 19, 2015 - From the Desk of - - : - - - - - -, NY, - Email : -- -To Whom It May Concern, I am writing this letter in the hopes that you will help me with this unfair and overwhelmingSituation that I find myself in. I believe now that these original consumer lease agreement that was granted to me by Ford Credit Company was illegal and violated my rights as a consumer. I will list below some of the issues and facts that are the most obvious and reference. The Ford Dealer and the Company Ford Credit discriminate me by my national origins offer me - flipped loans wi... |