Review and analysis of over 70 complaints against Citibank
Citibank consumers have reported over 70 official complaints related to Taking out the loan or lease. Out of the 70 consumer complaints against Citibank, 23% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 9% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.
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Citibank Consumer Loan taking out the loan or lease March 14, 2017 - I am not sure which application I need to submit this dispute as I am not the borrower and did not authorize this transaction/account opening but I would like your assistance in obtain feedback from this company as to why they are reporting a charged off and out of date account that has been on my credit files since -? I do not own a account with this company and I wrote to both the company and the credit bureaus in - advising that this account be removed or that I be provided with validation as to the date this account was opened and defaulted upon and provide me with all documentation ... |
Citibank Consumer Loan taking out the loan or lease November 22, 2016 - I purchased a TV at a Best Buy Store, the TV was not in store but in their warehouse, I ordered it using my Best Buy CC which is through Citibank. A few days before delivery I found the set online for - less so I called for a price match of which they refused so I canceled the TV and The delivery, Best Buy said they credited my Best Buy CC card and I believed that was the end of that. A few weeks later I started getting extremely nasty calls asking me to make payments on the - TV from Citibank, I told them I never bought it, I canceled it before delivery and the credit was returned to ... |
Citibank Consumer Loan taking out the loan or lease July 13, 2016 - I recently checked my credit reports as i have not done so for many years and find that this account is reporting inaccurate information which is causing a negative affect on my credit. I request that the creditor verifies the information it is reporting and provide me with copies of the account details such as when it was opened and the payment history as this account is unknown to me, i have no records of owning this account.... |
Citibank Consumer Loan taking out the loan or lease May 17, 2016 - I am a victim of ID theft and have a case on file with the - Sheriff 's Dept. Case # - and with the FTC # -. I am requesting documents related to this fraudulent activity under the Fair Credit Reporting Act ( FCRA ). This act states " A creditor or other business must give you copies of applications and other business records related to transactions and accounts that resulted from the theft of your identity, if you ask them in writing ''. I have confirmed this requirement with the FTC ( - ) and the Consumer Financial Protection Bureau ( - ). This letter is an official request fo... |
Citibank Consumer loan taking out the loan or lease December 3, 2015 - In -/-/- I financed a Flat Screen TV through Best Buy for around $1800.00. I purchased it on 36 months same as cash promotion. I made all of my payments on time and when I went to make my online payment this month ( -/-/- ) my balance increased $1800.00. I called the lender, CitiBank to go over this situation. They informed me because I did not payoff the balance of $610.00 remaining on the loan as of the close of - they added the $1800.00 to the loan. This is more than the TV cost me 3 years ago. I advised them offered the option of a monthly e-mail payment reminder and I... |
Citibank Consumer loan taking out the loan or lease October 23, 2015 - Sears - - - - keeps advertising Appliance Discounts as much as - or 40-50 % off if you use THE CARD '' It does not say SEARS Credit Card, it simply says The Card ''. Sears also has a Save with Sears points card that we have. Purchases at Sears or - count and add up over time to spendable currency. We went to our - Sears - here in -, West Virginia. Immediately I asked if I could use my discount card and the awnser was NO. We had to have a Sears Credit Card. We applied and were DENIED. I am - and bring home a little over - a year, my Husband is a - - for ... |
Citibank Consumer loan taking out the loan or lease October 15, 2015 - - County Ford Dealership faked my signature on a credit application for a $3500.00 cash advance from Ford Credit Services. I discovered this issue once I received the payment booklet for the -/Ford Credit Services in the mail. I am - years old and was taken advantage of by Ford Credit Services in this transaction. I did dispute this loan with Ford Credit Services and was told by them that they did not have RESEARCH whether fraud was committed against me that they instead dismissed my Consumer Credit Loan Dispute without any investigation, since they received a letter from the Ford D... |
Citibank Consumer loan taking out the loan or lease October 2, 2015 - I had a car loan with Onemain Finance and was buying a new car using - - - - - as the new lender. I called the one main branch where my loan originated and had them provide me with a payoff on - they quoted me $3600.00 and advised me as long as I paid it off on or before my next due date ( -/-/2015 ) the payoff would be the same. On - - - - - - paid Onemain Finance $3600.00 and Onemain posted the payment -/-/2015. I thought everything was taken care of and I just needed to wait in my title to my old car that was paid off. I received a bill in... |
Citibank Consumer loan taking out the loan or lease May 30, 2015 - I had an interest free '' deal with Home Depot to have a new roof installed. Total cost $14000.00. I was down to a balance of $1100.00 and was continuing to pay the minimum each month as well as interim principal payments. On my - statement I see that HD billed me $1600.00 in deferred interest since the complete loan as not paid by the end of -. In essence, I was billed $1600.00 on a balance of $1100.00. I call customer service and they claim this was clear '' in my monthly statement. My understanding from HD salesperson was loan was interest free through - of 2015. Never ... |
Citibank Consumer loan taking out the loan or lease April 6, 2015 - I was searching for a loan online and received an email from a - - - claiming to be a Citi Bank Financial represenative. He said my loan was approved but because my credit score was low I had to pay the first installment so I purchased a green dot prepaid card and paid the fee soon after that I did not receive the loan. He then said the FDC was holding it because I owe taxes and that was what the loan was originally for. I then contacted the fdic and fdc. ... |
Citibank Consumer loan taking out the loan or lease April 1, 2015 - -/-/15, approximately -, TuesdayADDRESSED TO : MyNameMyAddressRE : Received Advertisement for personal loan up to $6000.00 '' Loan Certificate Same-Day Decision '' # - # ( id number on the flyer ) FROM : One Main FinancialBranch Location:- NJ --Return Mailing Address ( on envelope ) - - - MD - decided to apply for a small personal loan because my car needs repairs. I phoned the above referenced number and spoke to a customer service representative named -. She asked for the above referenced ID number, and took the usual information to apply for a loan, whi... |