Citibank Consumer Loan Complaint

Installment loan Taking out the loan or lease

Citibank Consumer loan department,

Installment loan Taking out the loan or lease Massachusetts

I had an interest free '' deal with Home Depot to have a new roof installed. Total cost $14000.00. I was down to a balance of $1100.00 and was continuing to pay the minimum each month as well as interim principal payments. On my - statement I see that HD billed me $1600.00 in deferred interest since the complete loan as not paid by the end of -. In essence, I was billed $1600.00 on a balance of $1100.00. I call customer service and they claim this was clear '' in my monthly statement. My understanding from HD salesperson was loan was interest free through - of 2015. Never made clear that if there was $1.00 of principal outstanding HD would go back and retroactively apply 22 % interest. This is outrageous and abusive. I am - years old and feel that I have been taken advantage of by this huge corporation. Help please

Citibank customer in Massachusetts
May 30, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more