Citibank Consumer Loan Complaint

Citibank Consumer loan department,

Installment loan Taking out the loan or lease New Jersey

I was searching for a loan online and received an email from a - - - claiming to be a Citi Bank Financial represenative. He said my loan was approved but because my credit score was low I had to pay the first installment so I purchased a green dot prepaid card and paid the fee soon after that I did not receive the loan. He then said the FDC was holding it because I owe taxes and that was what the loan was originally for. I then contacted the fdic and fdc.