Review and analysis of over 52 complaints against Ally Financial Inc.
Ally Financial Inc. consumers have reported over 52 official complaints related to Making/receiving payments, sending money. Out of the 52 consumer complaints against Ally Financial Inc., 10% were disputed by the consumer (i.e. the consumer was not happy with how Ally Financial Inc. responded to their complaint) and 100% were processed in a timely manner. 25% of consumer complaints against Ally Financial Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
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Ally Financial Inc. Bank account or service making/receiving payments, sending money March 18, 2017 - After conducting further research, in an effort to find out why ally bank/auto has been so adamant in trying to refute my Promissory Note, that is obviously, and clearly legal tender with paying off a debt with banks ; I discovered that fraud and a breach of agreement was committed by ally bank. After our contract was assigned to ally bank, through - ; ally bank opened up a transaction account ( s ) in I and my wife 's name, from a Promissory Note that we signed, that became an asset for them, that they monetized, for creating the funds, for what they call a loan, that was really an exchang... |
Ally Financial Inc. Bank account or service making/receiving payments, sending money January 3, 2017 - I arranged for a transfer of money from my Ally checking account into my father-in-law 's checking account on -/-/2016 and have a printed confirmation of the transaction. The transaction was arranged for through the " pay people '' application on the Ally on line web site. The transfer did not take place and despite numerous inquiries to Ally Bank I have been unable to ascertain A : the status of the transfer, B : the reason for the failure for the transfer, C : how to re-enable the transfer, or D : any information on how to contact anyone to resolve the problem.... |
Ally Financial Inc. Bank account or service making/receiving payments, sending money March 2, 2016 - SUBJECT ; MY FEDERAL SOCIAL SECURITY DIRECT DEPOSIT : AND MONIES DUE BY DIRECT DEPOSIT ON - - TO MY NEW BANK : ALLY BANK ACCOUNT NOW CANCELLED BY ME, AND ALSO ; PROHIBITING ALLY FROM " STEALING MY FEDERAL MONEY, MONEY TOMORROW WHICH ALLY BANK HAS BEEN PROHIBITED BY ME FROM ALLY RECEIVING THAT AUTHORIZATION. AND " STEALING '', FEDERAL MONIES NOT YET SENT TO THEM, AND THEY HAVE ACKNOWLEDGED THAT I CANCELLED THEIR ACCESS, NOR AUTHORITY BY ME TO RESTRICT ALLY AND BY AUTHORITY OF THE -. THE FEDERAL SOCIAL SECURITY -. I HAVE SENT A FORM - ON - - WITH THE FEDERAL FORM SUBMITTED O... |
Ally Financial Inc. Bank account or service making/receiving payments, sending money January 30, 2016 - On - -, 2016 at around -, I submitted a Fed money wire of $18000.00 via - - website to - of my online savings accounts at Ally Bank . I received via the - website a completed wire conformation with the the federal reference number. On Monday, - -, 2016 I contacted Ally Bank since the money was still not in my Ally savings account. The service rep at Ally showed no pending wire transfer activity and also checked with their wire department at my request. They found no activity. This same day I contacted - and they said their records reflected that the $18000.00... |
Ally Financial Inc. Bank account or service making/receiving payments, sending money January 28, 2016 - I am an Veteran living on a fix income, I had a car loan with Ally Auto financial, I went to - to sell the car and they was n't going to pay off the loan, I had to come up with the rest of the money. I contacted Ally Auto and ask for the pay off of the car loan, they told me how much to pay off the loan, BUT Ally added a " fee '' charge to the transfer!! I contact Ally after I sold the car and ask why they told me the pay off was this much and then tack on a " fee '' of $20.00?? The lady told me that there was an over balance in the old account and she will mail me $17.00, what 's with ... |
Ally Financial Inc. Bank account or service making/receiving payments, sending money November 18, 2015 - I have used Ally as my primary checking account for receiving my direct deposits, paying bills, and using a debit card. This month my mortgage payment to - - - was scheduled to be received by the bank by the -. On the - I was assessed a late fee of almost $40.00 because my payment had not been received. I contacted Ally bank to ask about why the payment had not been received and was told " We do n't know why it is n't there '', " It hasnt cleared your account '', and " It should have made it on time ''. When I asked if I could cancel that initial check since I have no idea whe... |
Ally Financial Inc. Bank account or service making/receiving payments, sending money November 12, 2015 - On -/-/15, I initated an on line bill payment with Ally Bank for $260.00 to - - , - ( - ) to an address in -, -. On -/-/-, I was advised by - that my payment had not been received. Upon further investigation, it was found that my payment was directed to - - , - ( - ) in -, -. These are - different companies. After multiple telephone conversations with Ally, they advised me that they have done all they could and as far as they were concerned the payment was made correctly. I even had a conference call with Ally, - and myself where the em... |
Ally Financial Inc. Bank account or service making/receiving payments, sending money October 7, 2015 - Hello I am a current customer of yours. I contacted Ally collections dept today ( -/-/15 ) and spoke with a woman by the name of " - ''. I spoke with - about an issue relating to an late fee that was suppose to be adjusted about a month ago and it wasnt. - was VERY RUDE AND UNPROFESSIONAL! Everytime I would try to explain things to her I would get cut off. She wasnt a good listener at all! When she was speaking to me she acted like she was speaking to a child or something and I let her know that I am a grown woman and she needs to learn how to speak to customers. I explained to ... |
Ally Financial Inc. Bank account or service making/receiving payments, sending money September 27, 2015 - I am having Ally checking account and I was using the Bill Pay service of it to pay for - -. I made the payment and as per Ally it has paid '' status. In fact i made the same payment -. But after 3 months I come to know that - has sent it to collections. When i talked to Collections agency they told me that payment were not successful. Now - put $6.00 as late fees. I finally paid the amount plus late fees. Sent an email to ally last week and also talking to their customer service. Upon talking to Ally Customer Service they are saying that payment went thru. I do n't know who ... |
Ally Financial Inc. Bank account or service making/receiving payments, sending money August 6, 2015 - I set up a car payment with Ally auto for - -, 2015. I then decided to reschedule that payment for - - to wait for my payday. I went back into my account and saw that I still had the option to cancel the payment, so I did. The payment said it was cancelled on my end. I then proceeded to set up a new payment to come out on my payday. On - -, ally auto deducted $410.00 from my bank account, and then deducted another $410.00 from my bank account on - -. I called both the bank and the auto finance company to explain the situation, that I was double charged, and set up a... |