Ally Financial Inc. Bank Account Or Service Complaint

Ally Financial Inc. Bank account or service department,

Checking account Making/receiving payments, sending money District of Columbia

I set up a car payment with Ally auto for - -, 2015. I then decided to reschedule that payment for - - to wait for my payday. I went back into my account and saw that I still had the option to cancel the payment, so I did. The payment said it was cancelled on my end. I then proceeded to set up a new payment to come out on my payday. On - -, ally auto deducted $410.00 from my bank account, and then deducted another $410.00 from my bank account on - -. I called both the bank and the auto finance company to explain the situation, that I was double charged, and set up a dispute. My dispute was denied.