Review and analysis of over 103 consumer complaints
| Citibank |
| Wells Fargo |
| First Data Corporation |
| JPMorgan Chase |
| FNIS (Fidelity National Information Services, Inc.) |
| Bank of America |
| Bank of America |
| FNIS (Fidelity National Information Services, Inc.) |
| JPMorgan Chase |
| First Data Corporation |
| Wells Fargo |
| Citibank |
| Company | Complaints |
|---|---|
| JPMorgan Chase | 10 |
| FNIS (Fidelity National Information Services, Inc.) | 9 |
| First Data Corporation | 8 |
| Wells Fargo | 8 |
| Bank of America | 8 |
Citibank Other financial service customer service/customer relations November 17, 2015 - Received faux notice stating your - - - account is over 90 days past due in the amount shown above, excluding any disputed and is scheduled to be cancelled and submitted for salary offset. The travel and transportation reform act, public law 105-264 of 1998 and CFR posts 301-76 authorized us to offset up to 15 % of your disposable pay ... |
FNIS (Fidelity National Information Services, Inc.) Other financial service customer service/customer relations November 11, 2015 - I went to - first then to a - ( - ) Supermarket to cash a tax refund check from - ( I live in - ). Both places use certegy ( Formerly Equifax ). Both places refused to cash the check and gave no reason why. I called the customer service to find out why and again, they gave me no reason for the denial of service. ... |
Ditech Financial LLC Other financial service customer service/customer relations November 9, 2015 - I was told at the first of - of 2015 That Green tree Servicing now Di-Tech Financial that because I had to stop payment on a Cashiers Check that Green tree lost that they would refund me my money back on doing so that I could get them another cashiers check out to them. I have sent several documents and proof of the amount paid and they the bank statements that they wanted. I have been told my refund would be returned to me in 30 days and here we are 90 plus days over and they still wont pay my refund. I want my refund back and I do n't want them to contact me anymore about my home. I have ... |
Community Choice Financial, Inc. Other financial service customer service/customer relations November 6, 2015 - I went into a CheckSmart located at - - - - -, Ohio to cash a check in - 2015. The teller - was in a huge hurry because she was scheduled to be off. She quickly called the number on the check to verify the check and funds and cashed it. Today -/-/2015 I am getting threatening phone calls from - - at Checksmart Corp telling me I know why he is calling me and he has plans for me to answer to the law, my life is over, huge threats he is making. I have no idea what is going on because he was too busy threatening me and telling me I already knew why he was calling. This... |
John C. Heath, Attorney at Law, PLLC Other financial service customer service/customer relations November 5, 2015 - Lexington Law firm has been charging me for services and not affectively delivering me the results that they promised as far as deleting the credits that was once off by them, but is some how is now back on my credit report. And they have been charging me - a month instead of - a month for charges. ... |
Early Warning Services, LLC Other financial service customer service/customer relations October 20, 2015 - I was initially denied the ability to cash a check at - via -. Yet, in a matter of minutes, I was able to cash the same check via -. Then, - sends me a nasty gram stating that the original furnisher of information was Early Warning Systems, LLC. I never authorized Early Warning Systems to have access to my information. ... |
MoneyGram Other financial service customer service/customer relations October 19, 2015 - I periodically send money through MoneyGram International "housed" by Wall Mart - -/-/-, I requested for a copy of my -/-/- transaction with the company. The Wal Mart branch told me that it is the headquarter - that handles such matters. I was asked to direct my request to: The Manager/Supervisor, The MoneyGram International, - Tel. -. I contacted it. The employee who attended to me by phone asked me to go on-line on their website to make my request. I did as required: 1.) a photo id, and 2.) $- fee. I sent the - as required the address above -/-/-. When I di... |
MoneyGram Other financial service customer service/customer relations September 30, 2015 - I purchased a MoneyGram money order # - for $450.00 at Walmart in - NJ and gave to my landlord who lost the money order and requested a replacement money. I paid $15.00 to MoneyGram and requested a replacement '' money order and they sent me check - for $450.00. i tried to cash this money order at - different check cashing businesses in New Jersey and none of them can cash. I went - to a Walmart store who provides check cashing services and was advised the industry standard check cashing scanner can not read the check, the numbers are up too high on the check. I reported ... |
Bank of America Other financial service customer service/customer relations September 9, 2015 - I entered a branch of Bank of America at - - --, NY -, on - -, 2015 to cash a - denominated check ( - - ) in my Bank of America checking account. I filled in forms and I was told it would take - weeks. It is now almost - months. I have tried to inquire twice through customer service and no one even understands what I am talking about. No one from Bank of America has followed up on the issue. ... |
Waterstone Mortgage Corporation Other financial service customer service/customer relations July 29, 2015 - I was referred to Waterstone Mortgage by a realtor. I was told to work with a gentleman named - -. After speaking with - - on the phone and him reviewing my situation he referred me to his colleague - - so that she could advise my husband and I how to get our credit started again. We met with her and she advised us to get a savings loan, a prepaid credit card and to become authorized users on a family member or friends credit card in which we did all of those things. The authorized user was false information. She also told us NOT to pay off any of the items that we owed on ou... |
RBS Citizens Other financial service customer service/customer relations June 24, 2015 - Received a letter in mail written - - received Citizens - - stating the citizens bank is going to cancel my account as of - -. No reasoning found never bounced a check. Only reason on letter is because they can. Contacted via phone said go branch. I went to - branches did n't know why. I put in - too really disappointed them. After that - said they could can cancel acounts No warnings. Still why she will try to reinstate account. ... |
Citibank Other financial service customer service/customer relations June 7, 2015 - On -/-/2013 I purchased to coolers, from Sears, to be picked up. They told me I had up to a year to get them. When I went to get them several months after, I was told the new manager sent all items back to the warehouse and refunded those cards. I check all my statements from -/-/2013 to current and found no refund from those purchases on it. I contacted Sears several times and was told they would investigated then get back with me. I have not heard from Sears store nor Sears customer service. At this point, I want either the refund or the coolers.... |
FNIS (Fidelity National Information Services, Inc.) Other financial service customer service/customer relations June 3, 2015 - I do not have Bank account. Rather, I use a prepaid debit card from - - that allows me to deposit checks by taking a photo with my phone. Recently, I tried to deposit a $77.00 check from the U.S. Treasury for federal jury duty via this method. It was declined, and I was instructed to call Certegy check services. I did, and they said they ca n't tell me why they issued a recommendation to decline the check. They are rude, deceitful, and refused to share any kind of information that would explain why they consider a check from the U.S. Treasury a risk ''. I am unable to do anything with... |
Sterling Infosystems, Inc. Other financial service customer service/customer relations May 29, 2015 - I am submitting a complaint in regards to a background check performed by Sterling Infosystems. I had recently applied for employement with - for a warehouse job in thier - California location. Staff Management/- is the contracted company used for hiring process. I qualified for every step in the process until the background check. Sterling Infosystems is also contracted to do the background check. I recieved an email and regular mail copy of the background check and the Notice of Adverse Action '', disqualifying me for employement. The Criminal Background Check '' information was c... |
DFC Global Corp Other financial service customer service/customer relations May 20, 2015 - I 've been receiving calls from a payday loan company after I 've asked them to cease and desist. They call me with different numbers from all over the country all times of the day with automated messages. I 've tried to work something out but they insist on using this method of collections and leaving voicemails. ... |
FNIS (Fidelity National Information Services, Inc.) Other financial service customer service/customer relations April 23, 2015 - Certegy - - has a file of my name and an account with a business that I have been informing them since -/-/- that account was under fraud and not mine but still they did nothing to resolve this but hold this account to my name and lowered my credit score each month for an account that is not mine. I contacted them today - they now state I owe - and they are charging me - for check return fee, the account was found to to now be mine from the start, so why have they not removed this account and so I am asking for help on having this removed they have taken from my credit scor... |