Sterling Infosystems, Inc. Other Financial Service Complaint

Foreign currency exchange Customer service/Customer relations

Sterling Infosystems, Inc. Other financial service department,

Foreign currency exchange Customer service/Customer relations California

I am submitting a complaint in regards to a background check performed by Sterling Infosystems. I had recently applied for employement with - for a warehouse job in thier - California location. Staff Management/- is the contracted company used for hiring process. I qualified for every step in the process until the background check. Sterling Infosystems is also contracted to do the background check. I recieved an email and regular mail copy of the background check and the Notice of Adverse Action '', disqualifying me for employement. The Criminal Background Check '' information was correct. The problem was that this information was not only misinterperated but due to the in ability to read and understand the court doc info the agency or Staffing company both tagged the information as


Transfer of Juricdiction '' from - California to - California. This is due to my moving to another county. The Incidents are the same within 1 day, again typo error. In the Additional Information '' field you see the transfer to - - but is the same case/charge. Both Sterling Infosystem and StaffManagement - were made aware of this problem vis a phone call using - - of Staff Management and - from Sterling Infosytems on Thursday - -. I have not had any further contacts with Sterling or - regarding this issue. I am troubled that the background check company was neglegent/incompitent in reading the court document and risking my employment with -. Once again the information on criminal background check is correct but was not interpreted correctly by said professionals. I want this claim investigated and all parties made responsiable for this crime in it self, fraud claims, to correct thier said expert positions in background checks. Same goes for Staffing Management-, they too did the same or may seek damages for violations to FCRA. Sterling Infosystems- - - - -, NY - ( - ) - Management - - -, Illinois - - - -, Illinois --tele ; -

Sterling Infosystems, Inc. customer in California
May 29, 2015

* Source: CFPB Complaint Database

Sterling Infosystems, Inc. response to complaint:
Closed with explanation

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