Resources for resolving common issues with McCarthy, Burgess & Wolff, Inc. products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to McCarthy, Burgess & Wolff, Inc. and work to get a response. After your complaint is forwarded, McCarthy, Burgess & Wolff, Inc. has 15 days to respond to you and the CFPB. McCarthy, Burgess & Wolff, Inc. is expected to close all but the most complicated complaints within 60 days.
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McCarthy, Burgess & Wolff, Inc. Debt collection threatened to contact someone or share information improperly contacted your employer December 4, 2019 - I explained several times not to call to my place of work and they keep calling and is causing me problems.... |
McCarthy, Burgess & Wolff, Inc. Debt collection attempts to collect debt not owed debt is not yours November 12, 2019 - This company is claiming myself and my husband owe money to 5 llc 's in nevada for a total of $2900.00. This is the collection company info- Mcarthy Burgess and Wolf-- - - - - - - - - - - , Ohio - Phone - Fax - I looked up each LLC - below -and each company has been out of business since -/-/-. Invoice ( s ) : -, - ( NV ) | -, - ( NV ) | -, - ( NV ) | -, - ( NV ) | Balance Due : $2900.00 MBW No : - I have asked for the original dates that the debts were incurred and the contact information for each company - t... |
McCarthy, Burgess & Wolff, Inc. Debt collection attempts to collect debt not owed debt is not yours May 11, 2018 - - - - attempted to add an additional day of payment onto my credit card ( I disputed that charge with - card ) for a car rental that was returned via a drop box to their parking lot on time to the - - - - - -, -, IL - location as pre-paid and contracted purchase. I have already contacted - regarding this false charge on my credit card for an additional day of rental that was not valid. They were told and situation was supposed to be resolved but still I received calls and mail from -, - and - a Collection Agency - - - - -, -... |
McCarthy, Burgess & Wolff, Inc. Debt collection attempts to collect debt not owed debt is not yours April 5, 2018 - For weeks I have been recieving calls from a phone number which my - identifies as -, but the recording says it it from - ( -, I guess ). It gives me the reference number -. When I first called then back, they told me that they were trying to collect a debit from - - -, at a specific address in -, Fl. I told them that this is not my company and I do not have any connections to the address they gave me. They asked for my phone number to lookup their system. I gave both my home and cell. They couldnt locate it on their system. They told me it was a mistake and they wou... |
McCarthy, Burgess & Wolff, Inc. Debt collection took or threatened to take negative or legal action threatened or suggested your credit would be damaged March 22, 2018 - Collection company harassing with Robo calls that come in 3 + times per day. this not a legitimate debt Company name is - - and - and - Call from the following number - - -... |
McCarthy, Burgess & Wolff, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine April 7, 2017 - I have contacted this collection agency three times over the past 3 months to cease seeking payment for this debt. I sent them an identity theft report that states this account is not mine via certified mail. Instead of ceasing payment collection, the collection agency instead sent over a debt validation that does not provide a contract with my legal signature or identifying information. No contract was sent. They only provided typewritten invoices that DO NOT bear my legal signature on an actual contract.... |
McCarthy, Burgess & Wolff, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft April 6, 2017 - I responded to an advertisement to get alarm system protection for my house at a promotion rate by company called -. Few days after I got contacted by a company called - stating they are the party that was hired by - to install my service that was ordered from them. Obviously I contacted - to make sure it is correct what they are telling me because I do not trust anyone to come in to my house. One week later they came in to install my security system and they spend 2.5 hours in my house and told me they need to come back to finish the installation and at that time they give me a pa... |
McCarthy, Burgess & Wolff, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft February 3, 2017 - For the second time someone stole my identify. This time they opened up a - - account that when into collection for $1200.00. McCarthy , Burgess & Wolff , Inc. only contracted me when I discussed the charges on my credit reported and filed an investigations. They then confirmed that these where my charges and added a collection fee of $210.00 to the bill. I was able to find the correct number and proofed to - that these were not my charges! They issues me a letter stating that I was not responsible for these charges on - -, 2016. I am still trying to get the - credit agen... |
McCarthy, Burgess & Wolff, Inc. Mortgage application, originator, mortgage broker January 18, 2017 - Hello ... I was told to go to a company named - and they would give me a Loan on one of my Rental Properties. I went to this company and they told me that I would receive a loan but I asked if I paid the Loan off early would that change my payback amount and they told me no. I refinanced my House and paid - on a - loan but they told me that I still owed them - in which I didnt understand. They turned the Loan over to McCarthy Burgess and Wolff Collection agency and they keep telling me I owe them -. I have all my documents from my bank that shows I paid off the loan. What ca... |
McCarthy, Burgess & Wolff, Inc. Debt collection cont'd attempts collect debt not owed debt was paid December 28, 2016 - - referred an alleged debt to a collection agency and the debt was not discharged in their favor. The have subsequently sold the same account to - other collection agencies. I am being harassed by these companies for a debt that has been settled.... |
McCarthy, Burgess & Wolff, Inc. Debt collection cont'd attempts collect debt not owed debt was paid December 5, 2016 - In late -/-/- my wife and I changed wireless cell phone carriers from - to another carrier. We agreed to pay an early termination fee of $140.00 which we paid. On -/-/- we received a collection letter from - claiming we had a debt of $140.00 to -. My wife wrote to the collection agency and soon that company wrote back saying they were no longer pursuing payment on behalf of Verizon. In -/-/- - sent me a collection notice for $140.00. on behalf of -. My wife asked them to provide validation of the debt. They wrote back to say they were no longer taking acti... |
McCarthy, Burgess & Wolff, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine November 16, 2016 - McCarthy , Burgess & Wolff Debt collection company has continued to call after being informed that my phone number is not associated w/the debt in collection. In addition, the calls are fully automated w/no option to be connected to an agent or other cognizant individual. Call-back to a different number is required to engage at all. Even if this is n't against policy, it 's obnoxious - especially since the debt being pursued is not mine.... |
McCarthy, Burgess & Wolff, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine September 20, 2016 - My client, - -, was a low level employee of the - - for - - in the New Hampshire office- - was instructed by the - to create an internet account with - - for the exclusive use of the -. Thereafter, he called - -, used the - 's credit card for payment of all fees, including future charges, and provided his name and phone number as - required a contact person. Shortly thereafter, - left the - New Hampshire campaign. Over the past several weeks, - has been hounded by an abusive debt collector even though she was apprised of the above facts... |
McCarthy, Burgess & Wolff, Inc. Debt collection disclosure verification of debt not given enough info to verify debt September 16, 2016 - Company sent me an email to - telling me to contact their office for information related to a debt. I never received communication from them in the mail with information with regards to whom the original creditor is, the amount owed, and notification of my rights to dispute the debt.... |
McCarthy, Burgess & Wolff, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to August 22, 2016 - I cancelled a phone line which was ported to a new provider. Former telephone company refused to close account for months. I receive 1st collection letter which I timely disputed. Collection continues to contact me with following written communication which states : " All I can do is explain the alternative to you. From there, you have to determine whether the potential cost in time or otherwise, is worhwhile. Let me reiterate-the choice is yours ''.... |
McCarthy, Burgess & Wolff, Inc. Debt collection cont'd attempts collect debt not owed debt was paid July 20, 2016 - -/-/-, I filed for Chapter - Bankruptcy. All of my creditors were notified and, payments were made through the - Trustee to all of my creditors. My bankruptcy was discharged/dismissed in - -. Today, - -, I received a phone call from McCarthy, Burgess, and Wolff, indicating that they were calling to collect a debt. A friend of mine also received a letter, addressed to me, from this company. I no longer reside at the - location with my friend, but nonetheless, my friend notified me of the letter. The letter stated that they were collecting a debt from -. I have docum... |
McCarthy, Burgess & Wolff, Inc. Debt collection taking/threatening an illegal action threatened to sue on too old debt January 28, 2016 - This company somehow not only received my personal cell phone number but my parents, friends and family members. They call every day and if I do not answer they call all of my family members. They are threatening me with a lawsuit to show up in court for a outstanding bill that they wo n't tell me what it is ... They are extremely rude and hostile on the phone. They will not give me any address or location. I have spoken with in-house legal and they told me to report it to the FTC. They say they are a law firm McCarthy Burgess & Wolff but are a debt collection agency. I have ZERO debt and my... |
McCarthy, Burgess & Wolff, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine January 5, 2016 - I received a letter from McCarthy , Burgess & Wolff, their reference number is -. They are representing -. I have never done business with that company. McCarthy, a debt collection company, claims that I owe - I called them and told them that I did not do business with this company and that I will not pay this bill as I have never done business with -. I continue to receive letters From McCarthy , Burgess & Wolff. Whom ever incurred this debt in my name is a criminal and the victim, -, should file a police report in the proper jurisdiction. I am not responsible for this charge. ... |
McCarthy, Burgess & Wolff, Inc. Debt collection false statements or representation attempted to collect wrong amount December 21, 2015 - Debt collector has falsely represented itself as working in real-time with my former wireless carrier ( - ). I have alerted them several times to a dispute I have over the amount alleged as my debt, as well as alerted them to a complaint I have with - lack of accurate customer service, or possible intentional misconduct. Requests I have made to have debt collector and - verify my claims of overcharging and deceptive business practices have gone fully ignored. Debt collector tried to furnish xeroxed copies of disputed records as " debt verification. '' Debt collector continues to portr... |
McCarthy, Burgess & Wolff, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine December 1, 2015 - My friend of 21 years passed -/-/15. I sent all creditors a copy of her death certificate and a letter explaining there was no estate nor spouse. I have continued to receive letters from - -. They have now referred the account to collections and have taken my address off the death certificate to send bills to my friend. I am sure if you have to bury one of your friends you do not want a creditor to take your address off the death certificate and continually send collection notices. I even have written on the envelop of the - bill DECEASED. but they are relentless. please help me... |
McCarthy, Burgess & Wolff, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine November 12, 2015 - I am - here in KS ... was curious about this ( 'Home Advisor ' ) contr. job referral service so I started to go thru their 'registration-process ' they termed it ) gave them personal info and ( banking info ) BUT never got to terms ' to finalize this because the AMOUNTS of these services were not finalized ... next thing ( on a Sat. ) they had already DEBITED my checking acct. for $360.00. ( actual - plus added fees now ) I tried in vain ... to contact them about resolving this dispute BUT they informed me it was out of their hands & turned over to a collect. agcy. ) ... |
McCarthy, Burgess & Wolff, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine September 22, 2015 - I received a letter initiating collection action '' for a purportedly unpaid utility bill. The mailing address was correct, and I have an account with the utility company, but the addressee was - '' ( I have a residential address ), and the account number given was not mine. I have never received a bill from the utility company with that addressee name. ... |
McCarthy, Burgess & Wolff, Inc. Debt collection disclosure verification of debt not given enough info to verify debt September 4, 2015 - The collector has called several times per day and left messages for approximately one week. On -/-/2015 they called my wife 's cell phone, she asked for the debtor 's name and they refused to tell her. Today I called back and left a message, soon after the collector called me back. At that time he refused to tell me who I owed the debt to until I gave him more personal information. I refused and said who do I owe the debt to and he refused to tell me. To date we have not received any validation notice as required by law. ... |
McCarthy, Burgess & Wolff, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine August 21, 2015 - I have no received and disputed this debt - times from -. Every time I ask for verification of the debt, they have just stopped calling. The latest debt collector, however, did provide a verification but it has no detail at all so I ca n't figure out what the charges are for. I had a - account at that address but everything was paid in full when I moved. Now the item has been reported to my credit report despite my continued disputing of the debt. And despite requesting to only be contacted in writing, they continue to call about this debt. ... |
McCarthy, Burgess & Wolff, Inc. Debt collection communication tactics called after sent written cease of comm July 20, 2015 - I bought some pens and when I paid my check bounced. I have asked repeatedly for the original check back ( my bank does not have it ) as I do not want to pay again and have the first check deposited again. These requests have been in writing. The pen company sent my bill to McCarthy , Burgess & Wolff , Inc. Ref # : -. I sent them the attached email telling them not to call me. They just called from a blocked number. I told them I sent them a notice to not call me and she said she did not get it. It was received and they replied to the email, I have attached both. I offered to return the unu... |
McCarthy, Burgess & Wolff, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine June 26, 2015 - For the - time, McCarthy Burgess & Wolff is attempting to collect a debt on behalf of the - - - that I do not owe. ... |
McCarthy, Burgess & Wolff, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine June 26, 2015 - I have receiving a pre-recorded message of a women voice debt collection agency on from - - with a account that is not mine. I believe I still have an account with which I was making payments, but due to hardship in 2013, I did n't have the money to continue payments. Now, I 'm on a fixed income. They keep calling but do n't say for who it is for. Please can your agency help! ... |
McCarthy, Burgess & Wolff, Inc. Debt collection disclosure verification of debt not given enough info to verify debt June 5, 2015 - I am unaware of this debt. ... |
McCarthy, Burgess & Wolff, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine April 23, 2015 - For the last seven years I was in foster care. Last summer at - years old I signed myself out and was forced to stay with my estranged father and stepmother. This was out of financial necessity. I was told that we were going to - store for a family plan. I assumed that it would be in either my father or my stepmothers name. When signing the contract for - I was told that it was for just my phone. Instead I was signing a contract for - smart phones. I did not realize this until about a month later when I got the bill. Any attempts that I made to rectify the situation failed. The oth... |