McCarthy, Burgess & Wolff, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt resulted from identity theft

McCarthy, Burgess & Wolff, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt resulted from identity theft California

I responded to an advertisement to get alarm system protection for my house at a promotion rate by company called -. Few days after I got contacted by a company called - stating they are the party that was hired by - to install my service that was ordered from them. Obviously I contacted - to make sure it is correct what they are telling me because I do not trust anyone to come in to my house. One week later they came in to install my security system and they spend 2.5 hours in my house and told me they need to come back to finish the installation and at that time they give me a paper for contract to sign and I refused to sign it at that time and told them I will sign the contract once the installation is finished and my system is ready to operate. This transaction happened in -/-/2016. Since then I have been contacting - and - to schedule a time to finish the installation. Both companies had given me so much run around which I told them I do not want to do business with them any longer and I hired

that was not done and every time took me 20 to 45 minutes explaining that my security equipment was never installed and I have everything in the box to send back to them and all i need return authorization which i never received. About two weeks ago i got a collection call which followed up with a letter from a company called MCCARTHY, BURGES & WOLFF demanding $970.00 from me. Immediately I requested a debt validation from them .Earlier today I received their validation paper which showed my signature on the contract that someone has forged my signature. The great part is I have the original and the copy of original contract that was never signed by me.

McCarthy, Burgess & Wolff, Inc. customer in California
Apr 06, 2017

* Source: CFPB Complaint Database

McCarthy, Burgess & Wolff, Inc. response to complaint:
Closed with explanation

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