McCarthy, Burgess & Wolff, Inc. Debt Collection Complaint

Other (phone, health club, etc.) Communication tactics called after sent written cease of comm

McCarthy, Burgess & Wolff, Inc. Debt collection department,

Other (phone, health club, etc.) Communication tactics Called after sent written cease of comm Missouri

I bought some pens and when I paid my check bounced. I have asked repeatedly for the original check back ( my bank does not have it ) as I do not want to pay again and have the first check deposited again. These requests have been in writing. The pen company sent my bill to McCarthy , Burgess & Wolff , Inc. Ref # : -. I sent them the attached email telling them not to call me. They just called from a blocked number. I told them I sent them a notice to not call me and she said she did not get it. It was received and they replied to the email, I have attached both. I offered to return the unused portion of the pens for a full refund which I will be happy to do.

McCarthy, Burgess & Wolff, Inc. customer in Missouri
Jul 20, 2015

* Source: CFPB Complaint Database

McCarthy, Burgess & Wolff, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3McCarthy, Burgess & Wolff, Inc.Complaint HistoryComplaints10/201311/20132/20143/20148/20149/201410/201412/20145/20156/20157/20151/20184/201812/201900.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3McCarthy, Burgess & Wolff, Inc.Communication tactics100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics2.1%20.3%4.2%1.6%71.5%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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