McCarthy, Burgess & Wolff, Inc. Mortgage Complaint

Other mortgage Application, originator, mortgage broker

McCarthy, Burgess & Wolff, Inc. Mortgage department,

Other mortgage Application, originator, mortgage broker North Carolina

Hello ... I was told to go to a company named - and they would give me a Loan on one of my Rental Properties. I went to this company and they told me that I would receive a loan but I asked if I paid the Loan off early would that change my payback amount and they told me no. I refinanced my House and paid - on a - loan but they told me that I still owed them - in which I didnt understand. They turned the Loan over to McCarthy Burgess and Wolff Collection agency and they keep telling me I owe them -. I have all my documents from my bank that shows I paid off the loan. What can I do?

McCarthy, Burgess & Wolff, Inc. customer in North Carolina
Jan 18, 2017

* Source: CFPB Complaint Database

McCarthy, Burgess & Wolff, Inc. response to complaint:
Closed with explanation

Consumer disputes how McCarthy, Burgess & Wolff, Inc. handled their complaint

Created with Highcharts 4.2.3McCarthy, Burgess & Wolff, Inc.Complaint HistoryComplaints1/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3McCarthy, Burgess & Wolff, Inc.Application, originator, mortgage broker100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker0.8%5.3%6.3%1.1%2.4%8.2%74.6%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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