Sterling Infosystems, Inc. Issue Resolution

Resources for resolving common issues with Sterling Infosystems, Inc. products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to Sterling Infosystems, Inc. and work to get a response. After your complaint is forwarded, Sterling Infosystems, Inc. has 15 days to respond to you and the CFPB. Sterling Infosystems, Inc. is expected to close all but the most complicated complaints within 60 days.

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New Sterling Infosystems, Inc. Consumer Complaints


Sterling Infosystems, Inc. Credit reporting credit reporting company's investigation problem with statement of dispute

April 12, 2017 - Consumer reporting agency reported negative information that is more than seven years old. Which is against my rights under the FCRA....

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Sterling Infosystems, Inc. Credit reporting incorrect information on credit report public record

April 1, 2017 - Sterling Infosystems , Inc., a consumer report company is reporting false and frivolous information on employment background check. It is reporting - cases that were not only dismissed, but also sealed, expunged, or otherwise removed from public record....

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Sterling Infosystems, Inc. Credit reporting credit reporting company's investigation problem with statement of dispute

March 13, 2017 - I was refused a job because of in accurate information put in a background check that was ran on me. It states that i was convicted of a felony when i was not convicted of a felony it was dropped to a misdemeanor. I want this fixed or removed from my background checks immediately and a letter written to the place i am wanting to be hired at stating that a mistake was made and issue resolved. Pleaser and thank you...

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Sterling Infosystems, Inc. Credit reporting improper use of my credit report report improperly shared by crc

December 7, 2016 - On - -, 2016, I responded to an online ad for a - position for - - - - disclosed online, their background requirements and the process for securing a job. Their background check screening goes up to 7 years so I applied for the position. Later, I learned that - - background check requirements was misleading when I received a copy of my background report from Sterling - - the " Background Screening Service '' where my background check revealed that a 7 plus year background screening was performed on me which, I was not aware of nor did I authorize - - or S...

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Sterling Infosystems, Inc. Credit reporting incorrect information on credit report personal information

October 3, 2016 - Sterling Infosystems conducted a background check on me for employment with - and there was false information on my report. It said that I had a felony charge for disorderly conduct and a misdeameanor charge for assault which is also not true. I was charged with a - in 2010 and a -, not a - in 2010 as well. Because of this, my job offer was revoked and the company has yet to send me the proper paperwork to dispute the claim with them. The background check was completed last month and I have been trying to get this straightened out. I want this taken off my record and they also only...

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Sterling Infosystems, Inc. Credit reporting credit reporting company's investigation no notice of investigation status/result

August 20, 2016 - Sterling Infosystems -, OH - The above company conducted a background check for a potential employer. They reported a forfeiture u violation as a felony to the company. They did not reach out to me prior to publishing these results. An example of a forfeiture u is a speeding ticket so there is a huge difference between these violations and felony. When I called in to dispute I found out they did not have a phone number on file, a correct address, or an email. I received no opportunity to dispute prior and they published the results to the company before contacting me or providing the r...

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Sterling Infosystems, Inc. Credit reporting incorrect information on credit report information is not mine

April 9, 2016 - - - has indicated it has finished its investigation, however, they provided a report that is clearly incomplete. I have submitted a second dispute, and believe this company is now in clear violations of the FCRA. My intent is to sue. This company continues to indicated areas where I have never lived in, and reporting on them ; in addition, they have deliberately and intentionally phrased what my former employers have stated. I have evidence to such disregard by statement directly from my former employers. ...

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Sterling Infosystems, Inc. Credit reporting improper use of my credit report report improperly shared by crc

March 1, 2016 - - ( parent company, Sterling - Company ) is reporting information on you consumer file that is inaccurate and surpass its statue of limitations governed by the FCRA and the FTC. This company is reporting information about me with false information disclosing this falsified information to my employer. This company is indicating information from - TWENTY SI- ( 26 ) years ago just because my name matches their database. Additionally, they are reporting information that is almost TEN years old on a name match in the State of New York, - -. I am requesting they cease their abuse and ...

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Sterling Infosystems, Inc. Credit reporting incorrect information on credit report public record

November 4, 2015 - its shows a conviction on my credit report and I have not been convicted of any crimes ...

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Sterling Infosystems, Inc. Credit reporting incorrect information on credit report information is not mine

June 19, 2015 - Upon accepting the terms of background screening for employment purposes and request of a copy ; information provided in the consumer report proves inaccurate. The consumer report clearly reports information given that does n't match that of mines. Whereabouts of how the information was concluded are unknown given that no records are available to prove otherwise. ...

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Sterling Infosystems, Inc. Other financial service customer service/customer relations

May 29, 2015 - I am submitting a complaint in regards to a background check performed by Sterling Infosystems. I had recently applied for employement with - for a warehouse job in thier - California location. Staff Management/- is the contracted company used for hiring process. I qualified for every step in the process until the background check. Sterling Infosystems is also contracted to do the background check. I recieved an email and regular mail copy of the background check and the Notice of Adverse Action '', disqualifying me for employement. The Criminal Background Check '' information was c...

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