Resources for resolving common issues with Rhode Island Student Loan Authority products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Rhode Island Student Loan Authority and work to get a response. After your complaint is forwarded, Rhode Island Student Loan Authority has 15 days to respond to you and the CFPB. Rhode Island Student Loan Authority is expected to close all but the most complicated complaints within 60 days.
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Rhode Island Student Loan Authority Student loan dealing with my lender or servicer received bad information about my loan October 31, 2016 - I was told that if my daughter paid her loans on time for 2 years I could be released as a co signer on 2 loans. She has never been late on a payment and has a credit rating in the - 's. She is paid ahead on her Federal Loans up to 2018. RISLA claims her credit is n't good enough because they do n't count her student loans as part of her credit report. This is not what is stated on any application to RISLA so how can they change our agreement like this?... |
Rhode Island Student Loan Authority Student loan dealing with my lender or servicer don't agree with fees charged January 2, 2016 - I am being charged late fees every month, and i am never late. My loan has been set up to automatically withdraw from my bank account since the beginning. It is impossible to mange this with the lender, because there is a third party that is managing the loan. ... |
Rhode Island Student Loan Authority Student loan dealing with my lender or servicer September 2, 2015 - While attending - I took out a student loan with RILSA ( Rhode Island Student Loan Authority ). I recently heard in the news that - under went a lawsuit based on late fee 's they charged. RILSA is charging 6 % of the payment that is due. I feel that 6 % is excessive, as it equates to roughly 10 % of my yearly interest. ... |
Rhode Island Student Loan Authority Student loan can't repay my loan July 15, 2015 - I have been paying off my loan through the Rhode Island Student Loan Authority since -, which is when I graduated from the University -. Initially, I was paying $ -/month, which was too much for me to handle, so I requested in - that they lower it. They told me they could n't do that. In -, I had to go into forbearance based on my income at the time. When that forbearance term ended, my payment had magically become $ -/month with no indication as to why that happened. I found out today ( -/-/- ) that they lowered it because of my forbearance term and that they could ... |