Resources for resolving common issues with Sarma products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Sarma and work to get a response. After your complaint is forwarded, Sarma has 15 days to respond to you and the CFPB. Sarma is expected to close all but the most complicated complaints within 60 days.
Submit a complaint Help Center
Sarma Debt collection communication tactics used obscene/profane/abusive language March 30, 2017 - Threatened me over the phone, and have repeatedly called and harassed my family.... |
Sarma Debt collection communication tactics frequent or repeated calls May 31, 2016 - I am trying to work out an arrangement with Sarma Collections so that I can get them off my credit report. I have tried calling them and nobody calls me back or answers the phone. A women answers but says she needs to transfer me to collections and transfers me to a line that nobody answers. ... |
Sarma Debt collection disclosure verification of debt right to dispute notice not received May 21, 2016 - Recently I check my credit report and I was shocked to see a collection on my credit report! I have a spotless credit history up until this point. It 's was collection for a medical bill I did n't even know it was in collection. I have n't received any communication from this collection agency. And as far I can tell they made no attempt to contact me about this before reporting it to the credit bureaus. I was totally unaware about this! I have zero information about this collection, other than it was from a hospital visit -/-/-. ... |
Sarma Mortgage application, originator, mortgage broker April 12, 2016 - Sarma made multiple hard inquires to all three credit reporting agencies : - - -, - - -, and - - -, see attached. This has harmed my credit and credit worthiness as well as my ability to move. WHY is SARMA hurting my ability to move and making unauthorized hard pulls? ... |
Sarma Debt collection improper contact or sharing of info talked to a third party about my debt December 1, 2015 - Was in accident and was suppose be paid by workers compensation. Numerous calls were made to - and spoke to - and said not to pay it out of pocket and just wait for workers compensation to take care of this bill. They never did so I spoke to her and told her it concerned me regarding my credit and she said not to worry about it. I paid it in full on - -, 2015 and she stated all was okay on their part, now it reflects my credit tremendously due to - - - sending to SARMA when I paid it before they submitted it in -. Spoke to - yesterday and said she would tend to it, b... |
Sarma Debt collection cont'd attempts collect debt not owed debt was paid November 11, 2015 - I have a collection with SARMA -account # - totaling $9900.00 from -/-/-. The original creditor ( - ) and myself came to an agreement and they took back the debt and closed the account. On -/-/- - removed this collection from my credit report but - did not. It stills shows as open. I need SARMA to contact all - credit bureaus and remove the collection from my credit report asap. Thank you. ... |
Sarma Mortgage application, originator, mortgage broker November 10, 2015 - UNAUTHORIZED INQUIRY INTO MY FILE. NOT PROVIDING FACTUAL RECORD. ... |
Sarma Debt collection cont'd attempts collect debt not owed debt is not mine October 21, 2015 - I do n't even know who this bill collector is, but they 're calling from -. They are asking for my stepmother who I have n't lived with since 1992, and whose finances I have NOTHING to do with. When I tell them she does n't live at this number and has never lived at this number, they claim she gave them my number, but I know that 's not true. I do n't even speak to her much anymore! Why would she be putting down my phone number? Even if she 's putting my phone number down, I have nothing to do with her debt. There is no debt I owe them. They have no right to be calling and harassing me. ... |
Sarma Mortgage application, originator, mortgage broker July 30, 2015 - I PULLED MY EQUIFA- CREDIT REPORT AND NOTICE I HAD A HARD INQUIRE FROM SARMA MORTGAGE DEPT THAT I DIDNT MAKE I HAVE NEVER TRYED TO GET A MORTGAGE ... |
Sarma Debt collection disclosure verification of debt not given enough info to verify debt June 30, 2015 - Sent them a letter asking for verification and legal validation of this on -. They have ignored me. ... |
Sarma Debt collection disclosure verification of debt right to dispute notice not received May 19, 2015 - I am - military, I was listed as a primary on my daughters medical account for an urgent care visit she had in -. Being -, and having - we have $0.00 patient responsibility for any Emergency or Urgent Care visits, with or without referral. The original debt claim was from - - - from -/-/- for my daughter, this debt was sold to SARMA Collections on -. We have since moved from - - ( Early - ) We never received notices from - care that this debt was being submitted to SARMA, nor a notice from SARMA allowing us time to request proof of debt, so we cou... |