Resources for resolving common issues with Bonneville Billing and Collections products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Bonneville Billing and Collections and work to get a response. After your complaint is forwarded, Bonneville Billing and Collections has 15 days to respond to you and the CFPB. Bonneville Billing and Collections is expected to close all but the most complicated complaints within 60 days.
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Bonneville Billing and Collections Debt collection cont'd attempts collect debt not owed debt resulted from identity theft August 9, 2016 - I was living at - - - - - - - -. I had a - account which I requested be closed when I moved to - - - - -, -. The account was not closed and whoever lived there used my name to receive services from - - and it went to collections. I moved back to my home of - in 2010 ( about 4 or 5 months after moving to -, - to stay with a friend while I prepared to move back to - ). I have tried to get the account removed from my credit report and - is claiming they verified the debt. I do not know how that is possible given the circumstances I... |
Bonneville Billing and Collections Debt collection taking/threatening an illegal action sued w/o proper notification of suit July 7, 2016 - I just received a notification from my payroll department of a judgment for garnishment in the amount of -. I NEVER HAVE BEEN SERVED OR SENT A CERTIFIED LETTER NOTHING. Had I been notified of this debt I would have acknowledged or objected depending on what the debt is for!! Now my payroll director will be deducting - $ every paycheck. I am a single mother who if I have to pay this along with my other bills and obligations will cause me to lose my house!! I work - jobs and I 'm obtaining my - -. This is illegal! I was never given the chance to to object or even to take care of t... |
Bonneville Billing and Collections Debt collection disclosure verification of debt not given enough info to verify debt May 13, 2016 - On -/-/16 I sent a letter to Bonneville Collections requesting validation for an entry on my credit report. I 've attached several supporting documents as well as the letter I sent them. According to the USPS tracking number, they signed for my letter on -/-/16. I then waited 4 weeks from that date hoping to hear from them, which I did not. After the 4 weeks I filed a dispute with - and -, fully outlining everything that has taken place and including copies documents that I sent Bonneville. The - bureaus started a dispute on my behalf. During the time my - credit report... |
Bonneville Billing and Collections Debt collection cont'd attempts collect debt not owed debt is not mine December 12, 2015 - There are more than - medical bill that I have submitted an individual dispute on just certain credit bureaus, that have been taken off of my credit because they did n't respond within 30 days like they are suppose to. So I want to dispute everything on my credit report. ... |
Bonneville Billing and Collections Debt collection cont'd attempts collect debt not owed debt was paid November 9, 2015 - Bonneville Collection Agency is trying to collect a debts from - on - court fines that were paid in -. Unfortunately I threw out all records of payment about 2-3 years ago. Since no one had made any attempt to contact me in 10 years, I was certain the matters were closed. The amounts of the fines originally were between $ - $500.00 and now with 12 years of interest accrued are around $1500.00. On speaking with the representative originally she acknowledged that at least - of the files was so poorly documented that she could n't understand what was owed. She also told me th... |
Bonneville Billing and Collections Debt collection cont'd attempts collect debt not owed debt is not mine October 12, 2015 - About 6 or 7 months ago, I began working at a company called -. This company did door to door sales, for - and -. The company would hire employees on ( based on their will to work - when employees would make sales - the company would take you out of state on what is called a spiff '' to reward you, and get you to sell their products in that state. After i realized - didnt have the cleanest sales, nor wer they working with me personally to do better - i decided it was time for me to quit and get a real job. - - that paid hourly ) I had made - sale the whole time i wor... |
Bonneville Billing and Collections Debt collection communication tactics frequent or repeated calls October 1, 2015 - The have - offices. I told the lady to contact me in a week and i would hopefully have a better idea or have something to put down. Then she tells me they put it down in the computer but still I keep getting phone calls two or three times a day. I talked to the guy in - and told him last week I would hopefully have something by the first and again phone calls from both places everyday. Again I talk to the guy in Idaho falls he is rude. I do not work. He does n't want to make small payments with me and when I complained about them continuing to call me over and over he said well if you pa... |
Bonneville Billing and Collections Debt collection cont'd attempts collect debt not owed debt was paid September 27, 2015 - Had physical therapy at - in - and - 2015. I entered into a payment arrangement with them although I paid my $20.00 co-pay each time. My Blue Cross insurance has a $750.00 deductible. - - contacted me several times with an amount of $980.00 amount owed. I repeatedly told them I have a $750.00 deductible and that can not be right. I asked them to check with Blue Cross. They refused every time. I contacted Blue Cross and was told that my deductible had been met and they should send the amount to them. I repeatedly told this to - - and Bonneville but they refused to l... |
Bonneville Billing and Collections Debt collection cont'd attempts collect debt not owed debt was paid August 20, 2015 - Approximately - or - -, I called Bonneville Collections to pay what I owed with them. I was attempting to get a mortgage and the debt needed to be paid. I asked them if I was paid with them and the operator responded that I was paid. I never heard from them again. Fast forward to - -, I called on a separate issue and was then told I owed a few hundred dollars from an account in -! I was never told about this, never billed. Now they want interest paid when they never billed me and told me I did n't owe anything! Now they 've reported these accounts to the credit bureaus before... |
Bonneville Billing and Collections Debt collection disclosure verification of debt right to dispute notice not received July 24, 2015 - I wrote - about this dispute, but got no response. ... |
Bonneville Billing and Collections Debt collection cont'd attempts collect debt not owed debt was paid July 23, 2015 - Check issued to Bonneville Collections in Utah. Check contained conditional endorsement & a full pay. The exact amount that was my credit report. They were contacted to report/update they have refused since - 2015. ... |
Bonneville Billing and Collections Debt collection communication tactics frequent or repeated calls June 18, 2015 - Repeated calls within a 24 hour period, violating FDCPA statutes regarding collection tactics. ... |
Bonneville Billing and Collections Debt collection disclosure verification of debt right to dispute notice not received June 10, 2015 - - -, -To Whom It May Concern, I did not receive notice of my right to dispute a bill nor did I receive proper notice that I owe a debt before it was sent to collections. I went to - in the -/-/- seeking medical attention. The staff there informed me that after viewing my insurance the matter would be taken care of by my insurance company. Even after I called and the person on the phone assured me the visit would be no more than $100.00. In - of - I received notice from the Bonneville collection agency that I had an outstanding debt. The debtor was unrecognizable to me ... |