Resources for resolving common issues with Factual Data products and services
You can reduce the number of unwanted calls from Factual Data you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
Factual Data Credit reporting incorrect information on credit report information is not mine November 3, 2016 - There was fraud on my account and does not belong to me.... |
Factual Data Credit reporting incorrect information on credit report information is not mine October 20, 2016 - According to my most recent credit report, Factual Data at - - - - - CO - is currently reporting to the - credit bureaus that I applied for credit in - 2014. I did not give authorization to review my credit report. The Fair Credit Reporting Act requires that a creditor be able to verify the written authorization of the consumer giving the creditor permission to review their credit. If a signed authorization can not be found please remove the inquiry from the - main credit bureaus. Having these inquiries are adversely affecting my credit report and is impeding my abil... |
Factual Data Credit reporting incorrect information on credit report public record February 12, 2016 - Bankruptcy statement on my account. I have never filed for chapter - - ... |
Factual Data Credit reporting incorrect information on credit report information is not mine December 28, 2015 - This is a complaint against Factual Data, to request removal of my - credit report dated -/-/2015 and -/-/2015. This inquiry to my credit was not authorized by me, has been without my authorization, I do not have any product or relationship with you, no Loans product, therefore I make this request to immediately remove this inquiries that appears in my report and that affects my score negatively, and request adhere to the laws of fair credit and stir to eliminate an error that is not mine and never authorized, I appreciate your prompt help to my request ... |
Factual Data Credit reporting incorrect information on credit report account status November 2, 2015 - - reported that I was past due on our credit card payment. They are wrong and could not provide proof that I was ever even sent a bill, they 're only response was that they sent me a bill and that was enough. I believe this is a scam as - - ( the company that issues the cards for - ) benefits by charging higher interest rate to consumers after inventing the late charge, or not providing proper notice of a due payment. In fact our account has a positive amount currently in other words they owe us money. I will be closing the account after submitting this complaint. ... |
Factual Data Credit reporting improper use of my credit report report improperly shared by crc September 11, 2015 - I went in to - in search of buying a house. After looking at my credit reports several inquires have been made which caused a significant decrease in my credit score. There were credit pulls on - -, -/-/- from - and from - on -/-/-. I was informed that the pulls would not impact my credit score or be considered as a hard inquiry. ... |
Factual Data Credit reporting incorrect information on credit report information is not mine July 8, 2015 - I recently received my credit report via a loaner, and realized the report includes unknown person 's name. ... |
Factual Data Credit reporting incorrect information on credit report information is not mine June 8, 2015 - Credit report for new loan found out there is a bill total - from - - is not my bill belongs to a family member now on my credit report causing my score to go down. I did pay this for that person, however I do not think this should be on my report. - has several - complaints and continues to be allowed to mess up people 's credit because of their bad practice of lying to customers. This bill was not even mine. ... |